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2 - 7 of 457 reviews
Reviewed 6 November 2019

We used Frank’s Tours for two of our three days at El Toucana. We visited La Paz Waterfall Gardens and Volcan Poas. He made sure we saw birds, sloths, flora, fauna, and waterfalls along the route. He took many pictures of my husband and myself to help chronicle the days. Frank also ensured we experienced true Costa Rican cuisine and coffee. We will definitely use him again during our next trip to Costa Rica.

Date of stay: November 2019
Trip type: Travelled with family
1  Thank Cathie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2019

Step back in time to simpler time.
Very quaint place.
The staff is very nice and helpful.
The room we had was dated and could of had some modern updates in appearance and could of used a mini fridge coffee maker and micro wave being there is no room service.

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank frankb489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2019

Im the middle of nowhere, dirty, bad food, very old hotel, smells weird. Very far from Arenal. Seems like the hotel was built a very long time ago and they haven’t maintained it well ever since. Looks nice on the pictures, so it was a big surprise when we arrived. The room was dirty and it smelled.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2019

My wife and I stayed here for part of our honeymoon. We really enjoyed the thermal pools and had amazing volcanic mud massages at the spa. The walking trail around the resort had some great scenery - toucans, creeks, lush green trees. We left the resort to explore around the area with Frank of Frank's tours and he showed us some amazing sites. He took us on a boat tour through the forest and up to Arenal volcano. He was super knowledgable about all the flora and fauna and made our trip one to remember! Would highly recommend him to anyone, especially those wanting to see some places off the beaten path.

Date of stay: June 2019
1  Thank JurinTheRightPlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2019 via mobile

Our room didn’t have AC but they changed it the second night. Food was decent. We were there with an EF group. The place is very beautiful with a hacienda feel. We really liked walking around the beautiful gardens and river. We loved the hot springs!

Date of stay: April 2019
Trip type: Travelled with family
2  Thank karinitabonita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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