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Arctic SnowHotel & Glass Igloos
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Reviewed 20 December 2020 via mobile
Wonderful!!

We spent a night in snowhotel suite and it was so wonderful,amazing experience!! The whole building with its restaurant, churche, icebar and rooms is so special that it is hard to describe it,you just have to try it yourself! We got a warm sleepingbag and it was good sleep, not cold at all. We can warmly recommend to sleep in this snowhotel!!!

Date of stay: December 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArcticSnowHotel GlassIgloos, Myynti at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 4 weeks ago

Thank you for your review! We are happy to hear you enjoyed your stay and the full experience was something special. Hope to meet you again! All the best to you!

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Reviewed 2 November 2020 via mobile
Expected more

Stayed one night in the igloo with high expectations. We didn’t get any warm water the evening we arrived, nor the next morning. It was also a bit cold in the igloo and the minibar fridge did not work. The service in the reception as well as the breakfast was ok. Maybe this place is better in the winter

Date of stay: November 2020
Trip type: Travelled with friends
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ArcticSnowHotel GlassIgloos, Myynti at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 4 weeks ago

Hey! Thank you for taking the time to give us an review. We reviewed your stay with the staff and done repairs in the piping of the Igloos. Hopefully you voiced these with the staff so we had the opportunity to change the igloo. I hope you can give us another change one day!

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Reviewed 1 November 2020
Fantastic experience

Lovely, well thought out 'Igloos' for a one-off experience. Compact, clean with all relevant facilities for a brief but enjoyable, different stay. Unfortunately did not see the Northern Lights but that is a chance everyone takes when visiting. Still had a great time.

Date of stay: February 2020
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ArcticSnowHotel GlassIgloos, Myynti at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 4 weeks ago

Thank you for your stay with us and reviewing our hotel! We are glad to hear you found your stay in the Glass Igloo comfortable and enjoyable.

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Reviewed 14 September 2020
Terrible service

Booked a night in this hotel thinking it was in Iceland near revajick airport however it's in Finland. There are no direct flights from Scotland to finland, would have to get 3 flights to get there, taking 19 hours on a plane, longer than going to America! My 8 year old would not endure this. Emailed to cancel as they took £110 out my account, they say they cannot cancel only move my booking to next year. I doubt there will be direct flights by then. Shocking customer service given current covid climate. I am a single mum and nurse, cannot afford to waste £110. Very disappointed

Date of stay: September 2020
Trip type: Travelled with family
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ArcticSnowHotel GlassIgloos, Myynti at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to give us a review. As discussed by private message, we had a special promotion of non-refundable accommodation of 149€ (normally 399€). Regardless of the cancellation policy we were able to change within the same year but not for following year. We hope we are able to meet you here in Finland some day!

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Reviewed 14 June 2020 via mobile
A must try experience!

This is truly a once in a lifetime experience! (Although it comes with a hefty price tag of €550/night) This was forgotten when we saw the Northern Lights during our stay here! Everyone went out of their room! All ecstatic capturing the dancing lights!

The room has a built in alarm to alert you when the NL is already visible! Your stay also allows you to visit the ice hotel and ice bar for free. There are 2 reindeers available for picture taking as well. The free breakfast was delicious.

It was an hour and half drive from the city to get there. There were gasoline stations and shops along the way. But the vicinity of the hotel is quite isolated. So i suggest you bring some snacks with you, although there are a few chips and chocolates sold at the reception.

Overall - recommended!

Date of stay: February 2020
Trip type: Travelled as a couple
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ArcticSnowHotel GlassIgloos, Myynti at Arctic SnowHotel & Glass Igloos, responded to this reviewResponded 31 July 2020

Thank you for your review! Great to hear you enjoyed your stay and saw the Northern Lights. Our hotel is located half an hour from Rovaniemi city center and we offer the shuttle service. There are some nice views along the way so might seem like more time :) Thank again for taking the time to review our hotel!

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