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Reviewed 4 January 2018

Just spent seven nights at Rockys over the New Year and we were impressed with many aspects of the hotel, but for us the location was not really great. Initial impressions were coloured by some very bad weather as even paradise isn’t a lot of fun in torrential rain. However this improved after the first couple of days and there is much to like about the resort. The rooms are nice, although we found the beds hard. The location of your villa is very important. If we went again we would definitely have opted for the beachfront villas. We were in a villa close to the Spa and we did find it a bit soulless and also mosquitoes were an issue.
Having said all this the staff were exceptional and always happy to help. The food in both restaurants is exceptional and the breakfast choice varied. Our biggest issue with the resort is it’s location. Even though there is a free ride into the town three times a day and a taxi is only about 250 baht, we would have liked somewhere to stroll around after dinner and this is not really possible at Rockys.
Would also like to add that the New Years Eve Gala dinner with entertainment and fireworks was exceptional.

Stayed: December 2017
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort, responded to this reviewResponded 6 April 2018

Dear Russell B,

Greetings from Rocky's Boutique Resort!.

Thank you for choosing our resort to celebrate New year and to spend your holiday.

First of all,we understand that you were not happy with our location because of the rain and that you didn't enjoy our resort for couple of days and Sun came out and you were happy. January is summer season but since we are in an island weather will change for sure and we don't know when its gonna happen.

Thank you for taking the time to share your experience to all travelers following trip advisor.

About our beds, some people will say our bed is hard and some will say is very comfy. You would probably say its hard as its not your own bed. However, we do have topper to make your bed softer if you are not comfortable. We do understand and we appreciate your comment. We will certainly look into that matter.

From Rocky's you can still walk outside after having your dinner, there is a shortcut way going to Lamai town but of course it's not like Lamai hotels, all the shops are just in front of the hotel. Our location is perfect for those who wants to relax as Rocky's is far from the busy town but close enoughto do some shopping.

Taxi to town is only 200 baht.

I have passed your lovely compliment on to our entire staff about the service of the staff, great food and many aspects of Rocky's that made your holiday a memorable one.

We hope to have the pleasure of welcoming you back again in the future.

Thank you once again for choosing us to spend your precious holiday.

Best Personal Regards,

Ariane Evangelista
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

So happy we chose Rocky's for our Koh Samui treat. The rooms, location, food, pools, service are all fantastic.

The new years eve gala was FABULOUS! Display, food, entertainment and fireworks. A big success.

A special mention to all the staff and Martin (manager) who take time out to chat with all the guests and provide a smiley happy fun environment.

We love it at Rocky's.

Stayed: December 2017, travelled as a couple
Thank Chomper2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort, responded to this reviewResponded 6 April 2018

Dear Chomper2011,

Greetings from Rocky's Boutique Resort!.

Thank you for choosing our resort for your holiday destination and for taking the time to share your generous comments.

Its such a pleasure to received such a perfect comment from our lovely guests.

We are happy to know that you were impressed with the rooms, location, foods, pools and everything that Rocky's has to offer.

I have shared your kind words on to Martin, the lovely GM :) and who loves to talk and talk and to make sure everyone and everything at Rocky's are doing great.

Thank you once again and we look forward to welcoming you back in the future.

Best Personal Regards,

Ariane Evangelista
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

That place was excellent facility and the food is good too! I had two children with me ages 6 and 10 and they loved it. The people who work there are really friendly, rooms are very clean and the beach is great, entertainment in the evenings was superb, although this is not every night.

Great location if travelling with kids, my kids can't wait to go back and see them all again!!

  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank KelvinBathos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort, responded to this reviewResponded 6 April 2018

Dear KelvinBathos,

Greetings from Rocky's Boutique Resort!

Thank you for choosing Rocky's for your precious holiday!. and for sharing your kind words to all trip advisor readers.

We can't thank you enough for rating us excellent with regards to your recent stay with us.

Guest satisfaction is our top priority and we are indeed very happy to know that we succeeded as you were please with everything that Rocky's has to offer.

We would lovely to see you all again and your kids on your next visit to Rocky's. I hope soon.

Best Personal Regards,

Ariane Evangelista
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017

Forgot to mention the wonderful fresh, tasteful, amazing menu food Rocky Resort had at their restaurant...I was treated to a wonderful meal from start to finish..Mr. Fell , GM, introduced me to this fresh snow fish..all their seafood and food is fresh..you can taste every bite that is crafted to your taste buds...left a delightful great taste that lingers to very bite.. their care that is put in their presentation of each dish prepared with love and detail as well... Mr. Fell makes sure detail and perfection is at the utmost care and to the delight of their guests to insure they have a wonderful experience all around from the rooms, amenities..beaches, sunset, shows, and most of all the Food!! I worked in the Hotel & Catering industry for a while and I can attest that this place was the most relaxing, beautiful cozy, not at all loud or pretentious like other hotels...that is why they are a boutique smaller with more attention to everyone and detail..They go that extra mile for you if needed...to make sure your stay and food and activities are in top par...well done wish I could stayed longer..at least the other day was sunny so I got to see the real beautiful sunset and area...Mr. Fell was so informative and knowledgeable in all aspects in his hospitality ...Thank you so much!!

Stayed: December 2017
Thank trinidadpos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockys_Boutique, Guest Relations Manager at Rocky's Boutique Resort, responded to this reviewResponded 31 March 2018

Dear Trinidadpos,

Greetings from Rocky's Boutique Resort!.

Thank you for staying with us and for sharing your perfect experience during your stay with us.

Martin will do everything just to make our guests happy.

I hope to have a chance of welcoming you back here again when your travel brings you this way.

Thank you once again for your kind words.

Best Personal Regard,

Ariane Evangelista
Guest Relation Manager

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Reviewed 14 December 2017 via mobile

I can’t fault the appearance of the resort as the settings were beautiful however for me personally there were a few too many things that let the resort down.
- The first night we arrived we had two leaks in our room as there were constant storms. We are understanding people and accept that these things happen. When reporting them however there was no sense of urgency from the staff and we were told they would be sorted the next day.
- The beds are rock solid, no exaggeration
- The resort has zero atmosphere or any fun factor. The bar and restaurant are dead so if you are looking for a good time you need to look further afield
- The first day we had breakfast we were only shown the buffet which only had cereal, pastry’s and Thai food. It was only until the next day the staff showed us a different menu that had English options. The breakfast was a let down as the bread and pastry’s were always stale.

‘When you are at Rockys, you are family’ We certainly didn’t get this vibe. The staff we unhelpful, rude and very few of them can even speak English. Apparently the Manager is British but we didn’t see him once

Luckily we were only here for 3 night and glad that we didn’t stay longer. We wouldn’t recommend to younger couples. Ideal for older people as it’s quiet

Pretty rooms and resort but this was the only positive. Didn’t meet our expectations for the price that we paid.

Stayed: December 2017, travelled as a couple
4  Thank Explorer744907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockysmartin, General Manager at Rocky's Boutique Resort, responded to this reviewResponded 18 December 2017

Dear Valued guests

We are so sorry that we did not meet your expectations, I understand that the weather that week was really bad, which may have affected your experience, and just about every hotel had leaky rooms that week, It's the nature of our climate, the sun, temperature and humidity bakes our buildings all year and when the monsoon season comes we get leaks and no idea where they will be.

Beds are another story, some think they are hard, some soft and they are all the same beds, if you had mentioned it we could have added toppers to soften it for you.

Rocky's is a beautiful resort, yes, but we are not a beach club, we get many young couples here, probably 35% of our guests are under 30. We were unable to do our famous BBQ beach party because of the weather, which is great fun, and I guess you missed our complementary cocktail party otherwise we would have spoken and I would have been able to understand your needs more.

Thanks again and hope that we may be able to wow you with better weather next time.

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