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Reviewed 23 February 2019 via mobile

This is a stunning hotel, set on the hilltop above Playa de Santiago. Our room was comfortable and well equipped. I used all of the swimming pools, two were refreshing and the other relaxing. The hotel is laid out with lush planting, enjoyed by birds and humans alike.
Breakfast was stunning, even on my last day I was still finding new things to eat, and the food I Club laurel and the Taberna was wonderful.
The service every where was great. Thank you for a wonderful holiday

Date of stay: February 2019
Trip type: Travelled as a couple
2  Thank Pathfinder483515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JardinTecina, Director de Relaciones Públicas at Hotel Jardin Tecina, responded to this reviewResponded 25 February 2019

Dear guest

Thank you for your glowing review and for choosing us to spend your holiday. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you were satisfied with our rooms accommodations, as well as other facilities and food provided.

Looking forward to your return for another relaxing holiday in La Gomera.

Kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2019 via mobile

There wasn’t anything we didn’t like about this hotel. The staff were all very friendly and pleasant, nothing was too much trouble. The room was clean, the bed and pillows were very comfortable. Bathroom was clean and towels were good. The grounds were absolutely beautiful, very well kept, pools were clean and plenty of sun beds. Club Laurel was lovely. Everywhere seemed very quiet and relaxing.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank cardifftravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JardinTecina, Director de Relaciones Públicas at Hotel Jardin Tecina, responded to this reviewResponded 21 February 2019

Dear guest

We are honoured to know that we created such a good impression. We try to care about every detail to provide a great customer experience. Thank you for appreciating it and thank you very much for taking the time to share your experience on Tripadvisor.
We look forward to welcoming you to you back in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2019 via mobile

As the title mentioned this is the 3rd visit. It always astounds me as to how beautiful this place every time. Also how great some of the people who work there are.... very welcoming and truly care time after time.

What I think is very telling of this place is 1 staff turnover is v low as same people each time. 2 the amount of people I recognise as repeat visitors.

Sure there are niggles... it is a bit of scrabble to get a good table (only if you have an autistic son who always wants the same table). Bar staff need to read a book on mixing drinks properly ( please let me show you the way)... a martini does not have lime in it and a Manhattan does not contain a grape. But this is minor as I’m a fiend on the subject!

But on the whole for winter sun outside of a long flight I would struggle to think of better.

Date of stay: February 2019
Trip type: Travelled with family
Thank Y2587RMpeterh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JardinTecina, Director de Relaciones Públicas at Hotel Jardin Tecina, responded to this reviewResponded 19 February 2019

Dear guest

It was truly an honor to host you again. We are pleased to know you had another great time in our hotel. We have also noted your comments about our staff, who will be delighted to hear that they are doing a good job.

Thank you again, your feedback will help us to maintain and improve our product and services.

We look forward to welcoming you to your 4th visit to Hotel Jardin Tecina & Tecina Golf.

Kindest regards,

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Reviewed 16 February 2019

Stayed here for 2 weeks from the end of January. We had paid for a superior room and the one we got was perfect - upper floor with a view directly over the sea. Balcony got the sun from dawn to dusk and we could hear the waves crashing below at night. Very soothing.

Room was spacious and the bed was very comfortable. Bit puzzled about the storage though - no shelf/shelves in the wardrobe and very few drawers? Two floor cupboards with lots of room but who wants to have their clothes on the floor? Tables only by the bed whereas as bedside drawers would have been appreciated for all ones bits and bobs.

Grounds were amazing! Never tired of walking around them and admiring all the fabulous plants. Did not do the 'garden tour' - 3 hours? Please break it down into x 2 one and a half hour tours. Most people who started the tour ducked out after a while.

We had no problems with the main restaurant. We had breakfast upstairs on the terrace every day. Loved the fresh juices. Bacon could be a lot crispier. We always found a table at dinner without waiting and chose a 'less lit' area.

We found the food to be great with lots of choice. As usual we did a full tour of the buffet whilst mentally planning what to have and in what order. Loved the fresh squid/cuttlefish and the padron peppers!

So contented were we with the main restaurant that we never tried any of others. I would suggest though that perhaps menus for these other restaurants could be displayed in reception?

Would have been convenient if the hotel shop sold milk as well as water. Can't get along with those fiddly 'milk tubes'.

We had fabulous weather for our 2 weeks and never had trouble finding a lounger at any time of day. Pools were easily warm enough for swimming. No need to get the towels out early!

We hired a car before we left the U.K. for 10 days paying about 136 euros all in. This seemed to be much cheaper than hiring one on arrival. Cicar was excellent.

We never sampled any of the entertainment except for the wonderful pianist while we supped a night cap. Nor did we visit Club Laurel at sea level. These things we must do on our next visit! And we will be back.

We found all staff to be helpful and friendly - we gave our limited Spanish a good airing and this definitely helps.

We both loved this hotel. Great location, quiet and peaceful. Stunning grounds.

p.s. please fix the ladies loo by the pool and the lift - both were out of action for the whole 2 weeks

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank fairylightqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JardinTecina, Director de Relaciones Públicas at Hotel Jardin Tecina, responded to this reviewResponded 19 February 2019

Dear guest

Thank you for your beautiful words and for the compliments to our hotel, grounds, pools, restaurant, and facilities. It is always a pleasure to count yet another satisfied customer. We are delighted to note you enjoyed the stay with us and at the same time, we want to thank you for sharing your experience on Tripadvisor.

We will take your suggestions into consideration in order to improve our service.
Once again thank you for your confidence, your kindness, and your support!

Looking forward to welcoming you back
Best regards,

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Reviewed 11 February 2019

We avidly read the reviews before our trip and for the most part, they pretty much reflect the good and not so good points about the Jardin Tecina.

The grounds are undoubtedly excellent - beautifully maintained and widespread enough to appeal to FitBit fans keen to get their daily steps in! Perhaps due to the time of year, it was all very peaceful and quiet, no children spotted, just one immaculately behaved baby.

Our room was fine - we had chosen a superior and were lucky enough to get an odd numbered one, these have balconies rather than having their veranda on the footpath, hence little privacy.
The bed was topnotch. Ginormous with quality bedding. Everything was spotlessly clean.
The bathroom had a good selection of amenities.
If we were to be picky, everything is slightly dated. For instance their is a shower curtain instead of a shower door. The lack of wall sockets by the bed was frustrating but these are minor points.

The restaurant - Yes, the other reviewers are quite correct - get in early! The first night we didn't go in until 2000. No-one greets you, you have to find your own table. We couldn't find one, asked a member of staff who said 'Full. Wait'. I'm pleased to say it all got better from then with friendly service from seriously overworked staff.
No complaints about the food - thank you chefs!

The reception staff were helpful and efficient - especially Adela.

All in all the Jardin Tecina is a great destination for La Gomera visitors. If anything the hotel is just too big to be able to put a personal touch onto things, but the staff really do try their best. They have many returning guests which must be their biggest compliment.

Date of stay: February 2019
Thank thenorwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JardinTecina, Director de Relaciones Públicas at Hotel Jardin Tecina, responded to this reviewResponded 13 February 2019

Dear guest

Thank you for your beautiful words and for the compliments to our hotel, room, gardens, facilities, and staff who do their best to make sure our guests feel comfortable at our hotel.
It is such a pleasure to note you enjoyed the stay with us and at the same time, we want to thank you for sharing your experience on TripAdvisor, your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

Looking forward to see you again in the near future.

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