Outstanding service, Aldo and Nino were amazing! We spent 30 days in Europe, hands down the best experience and the suite was outstanding! We stayed 4 days at this beautiful place and will be back.
Nino the chef is great and highly recommend to book a cooking lesson. Worth the price and experience. The grounds are immaculate and tucked away in a small nondescript village, do not let that deter you from staying.
I was going to say that the hospitality, service and attention to detail was “at the the level of the finest hotels I have ever stayed at.” But, I realized it is actually the finest, not just among the top 5. My wife and I are in Italy regularly and have stayed at exceptional 4 and 5 Star hotels, but we have never had the experience of service and attention to detail that we found at this establishment. Nino and the entire staff are exceptional. The only regret is that we were only able to stay 3 nights.
I may add that the cuisine that Nino presents is outstanding. On this trip, we had the opportunity to eat in a number of excellent restaurants and this was simply the best cuisine we enjoyed in Italy on this trip. The food is creative, but also well rooted in tradition and local ingredients.
I have read all the reviews!
Our experience - the staff were amazing especially Aldo. The food was on the whole delicious but very expensive. Breakfast - too many plates, bowls and the fruit salad was going brown by the third day! Very surprised they did not make it fresh each day. Much better and cheaper at our hotel in Florence the previous week.
Our room (junior suite) looked out to a wall, no terrace and dark. I was very disappointed especially as our friends opposite had been upgraded to a suite with private garden at no extra cost. (My husband could not climb the stairs to our upgrade due to a knee problem).
It was cold so we had to eat some meals round the internal pool which smell of chlorine which was unpleasant.
The pool was not heated so we could not swim. Very disappointed.
And very expensive. I am surprised it was full the following week. There are 8 rooms.
This place is a hidden gem! The property was previously an olive oil mill. We stayed in the room with the olive grinder and the collection vat is now a bath tub! The staff is beyond amazing and we had dinner at their restaurant all three nights….It was that great! Cooking class was interactive, personal and delicious! Fresh, homemade, baked pastry every morning… we can’t wait to go back.
The property is outstanding and a credit to the relais châteaux brand. Set in beautiful Tuscany the hotel is beautifully maintained the staff and service is exceptional. Prime location for exploring the rest of Tuscany.
Would certainly recommend a stay at IL Bottaccio.
