I have read all the reviews!
Our experience - the staff were amazing especially Aldo. The food was on the whole delicious but very expensive. Breakfast - too many plates, bowls and the fruit salad was going brown by the third day! Very surprised they did not make it fresh each day. Much better and cheaper at our hotel in Florence the previous week.
Our room (junior suite) looked out to a wall, no terrace and dark. I was very disappointed especially as our friends opposite had been upgraded to a suite with private garden at no extra cost. (My husband could not climb the stairs to our upgrade due to a knee problem).
It was cold so we had to eat some meals round the internal pool which smell of chlorine which was unpleasant.
The pool was not heated so we could not swim. Very disappointed.
And very expensive. I am surprised it was full the following week. There are 8 rooms.

This place is a hidden gem! The property was previously an olive oil mill. We stayed in the room with the olive grinder and the collection vat is now a bath tub! The staff is beyond amazing and we had dinner at their restaurant all three nights….It was that great! Cooking class was interactive, personal and delicious! Fresh, homemade, baked pastry every morning… we can’t wait to go back.

The property is outstanding and a credit to the relais châteaux brand. Set in beautiful Tuscany the hotel is beautifully maintained the staff and service is exceptional. Prime location for exploring the rest of Tuscany.
Would certainly recommend a stay at IL Bottaccio.