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Reviewed 20 October 2008

Resort was TERRIBLE, some staff were helpful, Oreil the bartender was the best, you needed to drink alot to make it each day. You had no phones, little communication, no air conditioning in room bugs everywhere, you had to stay under a mosquito net the whole time you were in your room. Before Hurricane Omar, we kept asking about the weather and were told that is was just a tropical wave, just rain "NO WORRIES". There were no papers to read or anything posted of the impending storm. The night of the hurricane the resort was not prepared. The resort had sustained major damage and when it was over, there were no staff members to be found. All guests were left on their own. When the owners/managers did get there, no apologies nothing, all cottages had flooding and some with holes in the roofs were lightning had struck and trees down were one guest was trapped. There were no other accommodations offered. As far as the food, if you are used to eating at scheduled times have at it, because you will not get anything else until 4:00 pm for tea. Best bet is to hit Dennis's next to the resort, wonderful food and great people. Also, you will need to make arrangements on your own to get around the island. The resort was rustic, awful and in need of being updated. NEVER AGAIN will we or tell anyone to go there.

  • Stayed: October 2008, travelled as a couple
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6  Thank sun22002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2008

I know it,s a lot of times going to one place and its not for everyone but my wife and myself just love it at cocobay i won,t write about the food or rooms that,s been done by others just to say six times at the same place cocobay can,t be all bad like some would have you belive we have been going since 2002 and yes their have been changes some good some bad but look at the prices you can get we have just come back, we had 14 days for around £2400 all in, hard to beat i would say a note on the subject of bugs yes they are there but if you take with you 100% deet and 2 wrist bands each, 1 on your wrist 1 on your ankle put deet on your body and onto your wrist bands then in the evening you can top up your deet by rubbing bands onto yourself this will help to keep the bites down (you can get 100% deet from Blacks camping stores) also take a good fly spray ,spray room when you go for dinner at night also tie a shoe to each corner at the bottom of the net over your bed this will keep the mossie net off you in the night. The nice thing about going to the same place is that you build a bond with the staff and most have been their since it opened they treat you like family (look out for Kenroy he,s the one who will show you to your table at night he is really nice) also i find the manager Mr Richards nice and he is very helpfull just treat all the staff nice and they will be more than willing to help you. so to sum up it,s not the ritz but as people have written you know what you are going to get any way we will be back next year in october.So if your going to cocobay all the best have a good time just say Richard & Christine sent you!

  • Stayed: September 2008, travelled as a couple
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6  Thank patontheback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2008

My husband and I stayed at Cocobay from Sept. 21-Sept 29 for our honeymoon and loved every moment of our stay. This was our 1st trip to Antigua and I can promise you it will not be our last to Antigua or Cocobay. We are already in the process of booking a return trip during carnival season. Overall we had a wonderful time and I can only assume that some of the negative reviews exist because people did not properly research the location.

Arriving and getting around:
I highly recommend to anyone traveling to Antigua to rent a car, not just for a day or so but for the entire trip. we booked a car online through hertz and got a really good deal for all 8 days. It was around $300 (USD). The Taxi's in Antigua are very expensive with a trip from the airport to cocobay costing you about $40 (USD). My husband and I are very active people and dont enjoy having to wait on a cab, and we certainly feel limited on traveling around the island when in a cab that is costing you an arm and a leg to get around. we were able to travel at our own speed and whenever/where ever we pleased.

Driving in Antigua is a whole experience of its own as well. Fig tree drive is a must. SO MUCH FUN! Becareful getting around though there are hardly any signs once you get outside of St. Johns. however, if you get lost dont be afraid we found all of the islanders EXTREMELY nice and helpful and never felt threatened or in danger once. Actually getting lost was part of the fun, after all it is only an island and you will get there eventually. One day We even hired a local to be our tour guide and show us around for a day. Thanks Jason! you are awesome.

HOTEL/ROOMS:
On arrival the wonderful ladies at the front desk great you with a friendly smile and glass of rum punch. Check-in was quick and easy and our bags were taken as soon as we stepped up to the counter. The rooms were fantastic, and the ice cold bottle of champagne was fantastic as well. Be aware that there are 3 types of rooms at the resort. Seaview, Seafront, and then seafront with plunge pool. We had the pleasure of staying in room #2 which is a seafront with plunge pool. It had one of the best views and was conveniently located right near the resort facilites (ie: reception, bar, etc etc). no worries though as Cocobay is designed for peace and relaxation there is hardly any noise to deal with in the evenings.

Each room is located a good distance away from the ajacent bungalow. Therefore you dont accidentally over hear anything.LOL also the vegitation around each bungalow adds to the seclusion and privacy as well as the beauty of each room. The vegitation also attracted many birds which were wonderful to watch each morning as we sipped our coffee.

Inside the rooms were always kept clean and tidy (and leaving a little something for the maid always helps too). I do agree with a previous review about the shower. It does cause the bathroom to be a bit flooded, however all we had to do was request an extra towel which we used to help solve this issue. Each room comes with a fridge and coffee maker. The coffee maker was a plus for us since the coffee at breakfest could grow hair on your chest.

The plunge pools were a bit cold but felt nice in the hot sun (not good for swimming at night, too cold) and i think the hotel could really make some money if they added a feature to turn it into a hot tub in the evenings. Plunge pool by day and hot tub by night would be the only suggestion. We enjoyed our pool on several occasions after long days of laying on the beach.

FOOD/ DRINKS:
Overall the complete dining experience at Cocobay is great. This was our 1st trip to an all inclusive resort however, we have done a number of cruises and I personally found the food to be the same quality you receive on a cruise. With the exception of Breakfast which was by far the best meal of the day. The choices were endless and the ladies cooking eggs to order made it even better.

Lunch was all right. We only found ourselves at the resort for lunch on 2 days out of the 8. (we are very active people and did lots of trips/activities). Hamburger day was great as they have the best french fries EVER! Other than that i found that choices during lunch were rather limited.

Tea time at 4pm was a great mid afternoon snack as well as a mid afternoon alcohol absorber. They had finger sandwhiches and pastries as well as tea and coffee.

Dinner was good. The Matre D was great, since we forgot to sign in for dinner almost everyday. however he always squeezed us in no matter what. (but dont forget to sign up in the morning for your dinner time)As for the restraunt They are certainly a 3 Star restraunt trying to give off a 5 star appearance. Some of thier selections each night were a bit limited but i am kind of a picky eater. However, they make everything fresh and if you request anything special order they are happy to do whatever they can to make your meal enjoyable.

We spent a large amount of our time at the bar with Oriel, who is the greatest bartender on the island. he does get a bit bogged down because management doesnt feel the need to stock the bar accordingly. They had the best pina colada's but kept running out of mix by the end of the afternoon. However, Oriel was willing to come up with a number of beverages to satisfy everyone disappointed by the lack of Pina Coladas. Most part the liquors were decent, nothing top notch or even heard of in the US but still drinkable. The beer was ok but we are not much of beer drinkers so dont take our opinion on the beer.

BEACH/POOL
There is no real comments that i can leave about the beaches or the pool area other than WOW! The views are amazing and the water is always warm and wonderful to swim in. The hotel keeps the beaches nice and clean and the vendors on the beach are on 1 side and will leave you alone with a simple No thanks. There are always enough lounge chairs for everyone and the little cabana huts on the beach add a nice touch as well.

ACTIVITIES:
My husband and I did many trips, pretty much all the major trips you can book and enjoyed every single one. here is our list:

Elis Xtreme tour- A must, you see the most beautiful parts of the island and even get off and swim and snorkle at some of the most beautiful beaches i have ever seen. you also swim with the sting rays which was very enjoyable.

Wadaldicats- Good time. They take you around the island much like Eli's tour does but it is a different atmosphere and different experience all together. you sail on the catameran instead of zipping from one spot to the next. Also Wadaldicats is kind of a booze cruize serving alcohol for most of the trip. RUM PUNCH IS GREAT but potent so watch out.

ZipLine Canapy tour- this was so much fun. It is a very physical trip so if you are hear to purely relax i would suggest staying away. however if a little action is what you seek then this is perfect.

Deep Sea Fishing with Nightwing Charters: we caught a ton of fish. We did charter a boat completely by ourselves (rather expensive $450 USD) but very worth it. My husband caught a 50 lb. Wahoo and I caught a 25lb. Black fin tuna. We both caught several more but those were by far the biggest and best of the catch.

Lastly, I would next like to point out that this is a TROPICAL ISLAND which means BUGS! I happen to live in Florida where the state bird is the misquito, so many of the flying bugs and critters didn't phase us too much. However, there were a few evenings where bug spray was a must, particularly after a good rain. Therefore if you find yourself a super bug hater then i suggest you travel north and stay out of the tropics, and if you are going to brave the critters then at least dont blame the hotel. There was a review on here about the crickets and frogs being really noisy. YES they are extremely noisy (on any part of the planet), however what do you really expect the hotel to do about that?? Honestly! They were loud but not overwhelmingly loud, again if you come from a state or country that has any kind of wildlife then you will understand.

Also Sunscreen is a must for your trip. Do not under estimate the power of the sun, we watched countless people ruin their vacations by failure to re-apply their sunscreen, (OUCH!) Also, bring enough from home because sunscreen is expensive there no matter what store on the island you purchase it from. We brought 2 tubes and went through both in a matter of a couple of days.

With all that said. We cannot wait to return to Antigua or Cocobay. I hope you enjoy your trip as much as we enjoyed ours. The staff and the locals really made us feel welcome and special, especially considering it was our honeymoon. Thanks Cocobay!

  • Stayed: September 2008, travelled as a couple
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10  Thank gizzmo1116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2008

My husband and I stayed at Cocobay during the first week of September 2008. We loved it. The ladies at reception were great, our rooms were clean, we loved the plunge pool ! The bartender, Oriel, was fantastic - Although the other two I wasn't particularly fond of. The beach was very clean, and always had lounge chairs available to us. We loved the food - No complains there, not even for portion size (Two meals a day are buffet - How could you complain!)
There were only a couple things that bothered me - One, was the bugs. The small ones manage to get through the mosquito net around the bed, and that really bothered me. Bring lots of bug spray ! I also didn't like how the bathrooms don't have shower curtains, so the bathroom is always a soaking wet disaster except for right after they clean the rooms. There was an issue with the water the last day we were there, and they weren't able to provide us with clean towels - I recommend you bring one or two along just in case.
I also had a pedicure at the spa - The lady there was fantastic.
Highly recommended all around, just know what to expect.

  • Stayed: September 2008, travelled as a couple
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2  Thank ChelsieK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2008

Absolutely loved Antigua and cocobay was gorgeous!!

The food was fantastic something different everyday good variety for lunch and breakfast buffet.

Rooms are lovely we were in room 2 with plunge pool bed was really comfy was cleaned everyday and had air conditioning!

a few little beasts flying about but as long as you have a good bug spray you'll be fine.

Staff were all really friendly spoke very good english and david the bar tender makes fab cocktails!

  • Stayed: May 2008, travelled as a couple
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1  Thank mrsjayScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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