We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
US$116
US$90
View deal
SAVE US$26
Free cancellation until 13/05/21
Reserve now, pay at stay
Hotels.com
eDreams
Orbitz.com
Booking.comUS$116
Expedia.comUS$90
View all 13 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (354)
Filter reviews
354 results
Traveller rating
173
89
42
32
18
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
173
89
42
32
18
See what travellers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 354 reviews
Reviewed 1 July 2019

Can I start by saying that this place should be fabulous, but sadly ,it’s not. Location is fantastic and the facilities are good,BUT, the rules and regulations are ridiculous. Hard and fast rules that ridiculous swim caps, handed to you on arrival and then charged for them at the end, are worn by all in the pool. Even my hubby who has more hair on his body than he has on his head. “Quiet “ time most of the afternoon when the pools were shut and no noise was to be made, bins to be emptied off site in the village dumpster......crazy. The first room we were shown to was musty and smelled of gas and mould with no windows to ventilate and set off my asthma. Second room was acceptable but still felt run down and deserted. The whole place had an eerie empty feel to it and visitors were few and far between. We only slept and ate breakfast every day and took off out to normality,, only returning to sleep. Final straw was being pulled up in the dining room by a very loud waitress for not paying for breakfast,, which we had as it was included in our booking. Vey humiliating. It’s such a shame about this place as it should be fantastic, but it’s just not. We won’t return.

Date of stay: June 2019
Thank gillynev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relais I, Direttore at Relais I Piastroni, responded to this reviewResponded 2 July 2019

Dear Mrs Gillynev
First of all we would like to thank you for making a very long trip from Regno Unito to Tuscany and we are very happy that it was worth it, even though seems that not everything went smoothly in your visit to our Hotel.
We regret to read that the level of our service provided did not meet your expectations, please rest assured that your comments have been shared with the whole team in an effort to improve our commitment to make every Guest feeling at home with us. We wish to thank you once again for taking your time to provide us your valuable feedback, we do appreciate that. Listening to our Guests it is fundamental for us.
We do hope that this experience will not prevent you from coming back to the Relais I Piastroni and to give us another opportunity to provide you the expected service.
Best Regards
The Management Relais I Piastroni Hotel Di Nardo Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

We went there in order to relax a bit at the beginning of autumn. But neither the warm,thermal swimming pool worked nor there was an appropriate heating in the accommodation for the already chilly temperatures of this time of year. Besides this there was almost no staff in the whole complex. It couldn't harm employ some more personal for the guest's sake.
Another disadvantage of this spot is that there is almost no network..on one hand it's good to be a bit out of reach etc. but if you really need to call sb via phone etc. ...you're more than lost...the wifi itself doesn't work very well either. At least, to note sth positive, it was tranquil...I could go on writing about things that should be improved here but I'm not in the mood to write a novel. In total, a pretty little sum of money that could have spent way better than here.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank hugfrihacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2018

Simply put it’s not worth the stay! The pool is nice and that’s about it. We stayed in one of the apartments and had to deal with ants in the kitchen and family room where my child was sleeping. Complained about it to the front desk and they gave me a can of outdoor insect repellent. The owner of this place is a grumpy old man that argues with the guests over the many rules enforced at this “spa” retreat. Better retreats available in The Tuscan region.

Date of stay: August 2018
Trip type: Travelled with friends
Thank Cnote7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

The rooms and the hotel itself are beautiful. But the rooms are small. We visited with three grownups. They put us in a two person room with one two person bed. Claiming they thought one of us was a child. They added a small, unstable cot with a 5 cm mattress. When we complaint the staff didn't care very must. They mostly ignored us afterwards. The food in the restaurant was bad. I have no other words for it. Not worth it.

Date of stay: July 2018
Trip type: Travelled with family
3  Thank Tessa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

Amazing investment done by the shareholding, you can see that from any side of the village, nice location, the whole tip of a hill, swimming pool, SPA with anything you may wish to relax, but, there is a but, a real control of what is happening is not there. Service at breakfasts, maintenance of the rooms. With this improved, everything would be perfect!

Date of stay: August 2017
Trip type: Travelled as a couple
3  Thank FurioRozza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews