I’ll start with the pros
We booked the deluxe suite with private pool - very beautiful spacious room with Neutral, minimal decor. The Monteverdi forest views were spectacular. Very comfortable stay.
The spa was very clean and spacious. We booked the 50min body massage each. The staff and service were excellent.
Very clean and bright infinity pool. The water wasn’t too cold. Bar staff excellent.
We booked the restaurant for dinner. Unfortunately the service left a lot to be desired. Some items from the menu had run out and there was a very non Chalant attitude from the staff in response to this. I’m currently pregnant hence the lack of choice further excavated this. (E,g, I specifically requested for well done steak but was presented with a medium rare finish)
There was one particular staff, elderly looking with shoulder length hair who was extremely rude. I believe he is management. Appalling job of managing a busy restaurant. There was a tall looking waiter, who was very friendly
The rooms, though nice, could have had a telephone for room service, tea/coffee making facilities and more varied channel choices. Given that this hotel attracts tourists from all over Europe, a wider choice of channels wouldn’t have gone amiss. Only Italian channels were available.
Overall, an ok weekend stay with massive potential for improvementMore
- Free Wifi
- Free parking