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Peter W
Petah Tiqwa, Israel

Good hotel for travelling in the Tatra Mountains.

4.0 of 5 bubblesReviewed 10 Oct 2019
We were a family of 12 people in four rooms. The facilities of the hotel are good.
We arrived on Saturday for an eight night stay. Upon arrival we asked to cancel the last night for one room. The staff on duty could not handle the request at the time, Also we were asked to pay in advance for the whole stay.
The check in was very slow.
When we received the rooms there was flooding in two rooms, It took a while to solve the problem.
Date of stay: August 2019
Room Tip: There are family rooms for 4 people on two floors. There are also some larger family rooms.
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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    Reviews (144)
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    6 - 11 of 144 reviews
    Reviewed 24 September 2019

    Very nice hotel. I've been in the hotel for 6 nights.
    Very clean room, modern and good decorate (also the public area of the hotel).
    A very big parking infront of the hotel.
    An amazing view of the high tatras from the hotel.
    The room is quite big and have all the facilities you need
    There's a swimming pool but i didn't used it.

    The breakfast and the dinner was nice and can be better,

    Room tip: Ask for a room with a view of the mountains
    Date of stay: September 2019
      • Value
      • Sleep Quality
      • Service
    Thank ItamarK100
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 8 September 2019

    The reception office staff is very helpful and gladly arrange transport from the railway station in Poprad for you. Also, another hotel staff is very nice, especially in the lobby bar and hotel restaurant. But they don't know much about served wine and cannot answer the question of whether the wine is dry. Both morning and evening buffets are very rich and surprisingly tasty. The hotel has very nice wellness and it's real pleasure to relax there after all day spent hiking. But the hotel pool is almost still crowded because it's also accessible for guests from neighbouring hotels.

    Room tip: Rooms with a view don't have a balcony.
    Date of stay: August 2019
      • Location
      • Sleep Quality
      • Service
    2  Thank jirimasek
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 June 2019

    We spent four nights at this resort as our base for a wedding we were going to in that area. Poprad as a bit too busy and we wanted somewhere quiet with nice scenery and woodlands. We were there with a group of other friends as well. We drove all the way to the hotel from Krakow which took about 2.5 hours. I highly recommend the experience. The other alternative is to fly to Poprad and get a taxi. The hotel is basically built for the skiing season but when it's spring/summer it's a good hangout for cyclist and trekkers. You can walk up to the mountains that dominate the surrounding area. There's a lot of forestry around as well within easy walking distance. You can walk to the nearby town of Tatranska Lomnica in about 20-30 minutes. Inside the hotel is very nice bar that sits between the main entrance and the rear exit to the large grounds that contain a tennis court and a small kiddies playground. Most of the area is a beautiful landscape garden. The main restaurant and breakfast area is also on the ground floor. There are seven floors in total which vary in design. Some rooms are a kind of two-story split (so I've been told). Below ground is what I can only say is a fantastic spa with in-pool bar. There is also a Sky Bar on the seventh floor that has a hot sauna and a jaccuzi that is suspended over the side of the building. You need a lot of nerves for this by the way. You have to book the Sky Bar ahead of time . All this and more is set dead opposite the Tatra Mountain range so ask for a room that overlooks this. Also the higher up you are the more you will see a lot of Swifts flying around and nesting on your balcony.

    Room tip: Ask for mountain view
    Date of stay: June 2019
    • Trip type: Travelled with friends
      • Sleep Quality
      • Rooms
      • Service
    2  Thank royfagon
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 February 2019

    Pros: quiet location, in a forest. Room was clean. Breakfast and dinner included, which is very convenient because there's no restaurants around. Food is pretty good. Spa is very nice, few saunas and big pool. Free parking.
    Cons: working hours of spa, calculated in a way that you only can spend couple of hours during the day. Saunas are quite small and there're more people than hotels visitors, so not enough space (especially considering everyone's naked). Check out time is 10 am, and spa opens after check out time, so there's absolutely no time to enjoy facilities in the morning and no time to relax, as there's breakfast time. Corridors look towards the Tatra mountains instead of rooms.

    Date of stay: February 2019
    • Trip type: Travelled as a couple
      • Location
      • Rooms
      • Service
    Thank Anelya777
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 January 2019

    Very nice design, at least according to our taste. Superb location with breath taking views. Rooms, restaurant, wellness, cigar lounge, ski room - everything is close to perfection. We stayed for the end of the year, New Year's Eve party was also great, really international, well organised, an unexpected surprise I should say... Be that any season I would highly recommend a couple of days there!

    Date of stay: December 2018
    Thank 265RethyDoktor
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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