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Reviewed 15 January 2018

We spent there 2 nights with my family and really loved location of hotel, food , rooms and service. Will definetely be back again. From check in till check out we had enjoyed each moment there. Breakfast and dinner including in our rate were absolutely amazing. Wellnes really relaxing after saying in mountains.

Date of stay: January 2018
Trip type: Travelled with family
2  Thank l198331
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 January 2017

It's our second time in the hotel. This time the New Year Programme was better than 3-4 year ago...The band was very nice and they even had a tombola with awesome presents!! The only problem we had again, was with the language, they simply don't want to learn English:-) or any other language, we tried German, Hungarian, Italian, but nothing...Except for the receptionist during the day shift and the awesome chef, you'll hear some words like enjoy your meal, coffee and that's it:-) There is one young guy at the bar who has a small vocabulary and one waiter who can understand a bit of German…but imagine in 8 days which is your luck to catch them on the shift:-d The other thing that we did not like was that, they were playing the radio in the relaxing room!!!:-(((( who wants to listen to the news in the relaxing room??? I've notified them 2 times, but nothing...The good parts are still there: clean room, awesome sauna, clean water, cozy place, delicious food!
PS: Pay attention to one waiter, a small and thin man who will get scared of you if you speak with him in another language:-)) He tried to serve us one time during dinner and when he heard our language he simply left and totally ignored us:-))It was too complicated for him to ask us to move to another table, because that one had no cutlery. Instead of coming with the cutlery he simply ignored us:-) and another waiter served us. Our guy with enjoy your meal:-) He is very nice!

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank luizaa_ta
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 October 2016

Excellent hotel, great location - 2 km to Tatranska Lomnica and other tourist routes, and train station. Spa helps to relax after 15 km walking around Tatra hills. We also had a great view to Tatra mountains.

Date of stay: September 2016
Trip type: Travelled as a couple
2  Thank Olga R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2016

Third but last visit at this hotel for my family. The quality of service is declining YoY. Service level below the 2 star hotel average from the first step in to the last after 3 nights. Breakfast very poor. Hardly can anybody recommend.

Room tip: all rooms are very much old fashioned...
Date of stay: August 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Juraj J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2016

Nice and quiet hotel just a few minutes drive from Tatranska Lomnica and Stary Smokovec. We spent there a weekend in mid-August and liked our stay.
Pros:
- quiet location, good sleep quality
- comfortable rooms
- tasty and varied breakfast buffet,
- nice amenities (pool, tennis, spa wellness)
- good free wifi
Cons:
- you need a car in the location – not much within walking distance from the hotel
- restaurant bit too formal for leisure location and at the same time somehow disorganized despite large number of waitressing staff. We had our drinks order mixed up couple of times, waiting time for meal is long. Food was good though.
- Hotel has quite complicated layout with bit of a dark feeling and labyrinth of stairs and corridors, it may be a problem for guests with mobility problems

Date of stay: August 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tomasz S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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