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Reviewed 26 April 2020

Colony Club Comments
A charming hotel which preserves a certain intimacy notwithstanding the number of rooms
The beach frontage is compact (you’re seated cheek by jowl) but the sand and sea are almost picture postcard perfect (although the beach can shelve quite steeply when the tide is going out).
But it’s not without its faults
Room
We’d booked an “Oceanview Room” - but be aware the rooms don’t have a direct view of the sea (and those at the end if the block are in the corner of the courtyard)
The room itself was pleasant with reasonable lighting, hanging space, hangers and iron and board. There’s a coffee machine and a kettle (but only 1 plug serving both resulting in having to scrabble behind the tv unit to switch them over). Only 1 large and 1 expresso sized cup for the room! And hardly any coffee pods or tea bags!
Plugs generally were in short supply - we found only 1 spare for our rechargers etc
Bathroom was well lit with twin sinks and a large mirror. Shower is positioned over bath - an overhead shower only and no hand held shower. Products are screwed to the wall! No cotton wool or cotton buds etc are supplied
Hairdryer (thankfully not screwed to the wall!) was reasonably powerful but not very hot
Sunloungers outside on the patio - but very little privacy

Breakfast
Adequate but not great. The staff seemed somewhat disorganised with tables not being reset quickly etc and on some days there was a small queue. Coffee served in a jug - just about ok!
Lunch and Dinner - we didn’t eat in so can’t comment
Sunset Bar - very slow service!

We had an issue with the minibar when we were charged items we hadn’t used. Although we pointed it out immediately, they were still included on our final bill. As were included the drinks we were invited to have at the bar whilst our new room was being made up!

Overall - we enjoyed our stay. The things that went well made it great - but it was somewhat marred by things that didn’t go so well and were more of a battle to resolve than they should have been

But would we return? Yes - and we’ve already booked again for next year!

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Lavinia02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karene Roach, Guest Services / Front Office at Colony Club by Elegant Hotels, responded to this reviewResponded 1 February 2021

Dear Lavinia 02,

Thank you for taking the time to share this review on your stay at Colony Club Hotel.

At Colony Club, we are always eager to know what our guests enjoyed about our property as well as the areas they feel could be improved upon, though we are saddened that we did not meet your expectations in every area, we thank you for sharing your comments which we will use to further enhance our guest experience.

We are delighted that overall your stay was enjoyable and that you have booked to return. We look forward to welcoming you back, giving us the opportunity to provide you with an amazing holiday experience.

Warmest regards

Karene Roach
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2020

We are due to holiday here this year again but wanted to write this review now.
We have been visiting this hotel for quite a few years and are devestated by the news mariott will be turning this into an all inclusive after there recent acquisition of the hotel chain.
This is a fantastic hotel with caring staff and high quality food why change it!? We would not visit again after this year if the proposed changes take effect next year it's been our best place to holiday.... Anyone from mariott viewing this please reconsider!!

Date of stay: April 2020
Trip type: Travelled as a couple
1  Thank wezza9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karene Roach, Guest Services / Front Office at Colony Club by Elegant Hotels, responded to this reviewResponded 1 February 2021

Dear wezza9,

Many thanks for sharing this lovely five-star review about your Colony Club holiday experience.

It was truly a pleasure to welcome you back! We are delighted that you had another amazing stay with us and that you enjoyed our delicious food, beautiful gardens and the excellent service provided by our staff.

We look forward to welcoming you back soon.

Warmest regards


Karene Roach
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2020 via mobile

Our first time at the colony club has been outstanding. The service has been second to none. The location is great, a short walk into holetown along the beautiful beach. The gardens are a real surprise and unexpected bonus, impeccably maintained and strolling around there are green monkeys to be spotted feeding in the treetops. All in all highly recommended, and a big thank you to all the staff !

Date of stay: March 2020
Trip type: Travelled as a couple
Thank mcL5586WZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karene Roach, Guest Services / Front Office at Colony Club by Elegant Hotels, responded to this reviewResponded 1 February 2021

Dear mcL5586WZ,

Thank you so much for taking the time to write this lovely five-star review about your stay at the Colony Club Hotel.

We are delighted to know that you enjoyed all aspects of your stay with us, particularly our tranquil, intimate atmosphere and the excellent service provided by our staff.

We look forward to welcoming you back soon.

Warmest regards


Karene Roach
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2020

From the moment we checked in with seating and complimentary drinks to the moment we checked out, everything was done to accommodate your wishes. A lovely Koi Pond in the reception area. First night tapas dinner at the rum vault, with seating for 8 plus excellent prepared food and drinks, plus an excellent presentation of rum distillery and many different drinks, We had a garden view room, with plenty of tropical foliage and mango tree to tease us with not yet ripe fruit. Very laid back, If your are looking for a hot nightspot this is not for you, but if you want ocean, swimming, snorkeling with turtles, relaxation plus super service. This is the way to go. Side trips like deep sea fishing, trips to the caves, and many more can all be arranged from hotel.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
3  Thank quilter2333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karene Roach, Guest Services / Front Office at Colony Club by Elegant Hotels, responded to this reviewResponded 1 February 2021

Dear quilter2333,

Thank you for sharing this wonderful 5-Star review of your Colony Club holiday experience.

We are delighted to know that you enjoyed all aspects of your stay with us. Particularly our unique Rum Vault with aromatic rums and delicious Barbadian inspired cuisine.

We hope that we will have the pleasure of welcoming you back to Colony Club Hotel in the near future, where we will endeavour to grant you another perfect stay.

Warmest regards


Karene Roach
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2020

This was our 4th visit to the Colony Club. We stayed in a ground floor room which fronted a small pool, exactly the same room from our previous visit. Our 2 sons and their wives/partner also stayed in similar rooms nearby. Although it could do with a lick of paint here and there and some refreshing in areas, it would be a disaster if it changed radically. We heard rumours that the new owners, Marriott group, were planning to make it an all inclusive resort next year. Everyone I spoke to, including many regular returnees, said they would no longer stay if that was the case. I cant see the point, since Barbados has many great restaurants, cafes and bars. We have stayed at a large all inclusive Marriott in St. Kitts but there were few local places to eat and it made sense there. Other islands, like St Lucia, Grenada and Antigua which we have visited, also have more all inclusives as there are few good local restaurants to choose from.
I fear that the introduction of all inclusive would change the demographic of clients, and would necessitate the building of at least another restaurant. Why change a winning formula?

Room tip: Some people like a sea view but we prefer the rooms at the back of the resort
Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
1  Thank jeanoNorthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karene Roach, Guest Services / Front Office at Colony Club by Elegant Hotels, responded to this reviewResponded 1 February 2021

Dear jeanoNorthampton,

Thank you for taking the time to write this lovely Five-Star review about your Colony Club holiday experience.

We are delighted that you had yet another fantastic stay with us.

We truly hope that we will have the pleasure of welcoming you back to Colony Club in the near future, where we will ensure that you have another amazing stay.

Warmest regards


Karene Roach
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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