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“Impeccable villa, mouthwatering catering and...”

Review of Baan Leelawadee

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Excellent
14 reviews
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Overview
Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 8
Mae Nam, Ko Samui, Surat Thani Province

Reviews from our community

Excellent - based on 14 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
Any
English first
Joe P
Moscow, Russia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Impeccable villa, mouthwatering catering and luxurious facilities”
Reviewed 17 January 2018 for a stay in January 2018
1
person found this review helpful

We enjoyed the most wonderful vacation at Baan Leelawadee. The villa is immaculate and luxurious with every facility one could wish for to make for a perfect holiday. The accommodation is comfortable and spacious. We enjoyed enchanting views from this beach-front villa especially as we relaxed in the infinity pool.
The staff were attentive and super friendly without being intrusive. And the food…..! Out of this world delicious especially the curries and Thai salads.
We’ll be coming back for more.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Feb 2018
Dear Joe P,
On behalf of the entire team at Luxury Villas and Homes I would like to Thank you for taking the time to give feedback on your stay.
It was a pleasure to read through your comments and we are glad to hear that you enjoyed staying at Baan Leelawadee, Koh Samui.
We do look forward to welcoming you again very soon !
Frank Jerusalem Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mel M
Ko Samui, Thailand
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Peaceful, Luxurious, and everything wonderfully catered by a superb Thai Staff and Chef”
Reviewed 21 October 2017 for a stay in September 2017

Took a short break at this wonderful villa with family and friends. The location is peaceful and is right on a quiet beach. The entire villa is very well designed so that each bedroom is private. The interiors are opulent and stylishly finished. This is an inside-outside villa, with floor to ceiling sliding glass doors from the reception rooms and lots of exterior space, both shaded and in the sun. The pool is large and excellent for laps, or for relaxing, glass in hand, gazing across at Big Buddah across the bay.
While a villa like this is wonderful to stay in, it is the quality and humour of the Thai staff that brings it fully to life. We were especially lucky to have "Lucky", the maid who looked after us, overseen by "Ae" the manager, looking after anything we wanted to do, day trips, dinner recommendations, massage etc. She organised massage, manicure, pedicure for the ladies at the villa-fab! We did have an issue with our shower, which was blocked and the tray overflowed when we first used. In fairness, we mentioned to "Ae" and I never saw a maintenance guy, but it was fixed before nightfall.
Special word for "Joom" the in-house chef, who created breakfast daily. In the evening she really shone, our favourites from a wide food palette were her wing bean salad and Thai red curry with duck and lychees. She also has a wicked sense of humour!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Dec 2017
Dear Mel M,
On behalf of the entire team at Luxury Villas and Homes I would like to Thank you much for taking the time to give wonderful feedback on your stay.
It was a pleasure to read through your comments and we are glad to hear that you enjoyed staying at Baan Leelawadee, Koh Samui.
We do look forward to welcoming you again very soon!
Frank Jerusalem Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JayL0
Kuala Lumpur
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful villa but there are some serious shortcomings”
Reviewed 7 March 2017 for a stay in March 2017

What we love - Beautiful villa with a nice pool. The staffs are very friendly and attentive. We ordered in-house lunch once and the food was delicious albeit the portions were too big and the bill came out to double of what was quoted on email

The shortcomings - The third room was old. Beds were creaky and uncomfortable. Even the pillows look worned. The baby cot was really dirty (we wiped it down with a cloth and it was all black!). And they merely covered a wooden board with a thin comforter which looks old and dirty, with stains, for the bed. Couldn't believe that they provided that cot. We ended up not using it. Definitely not the standard of a luxury villa. I would expect this of a 3 star hotel.

Beach was a disappointment. There was a pile of rubbish right next to our villa

The most unfortunate is that we lost our SLR camera. We are very sure that we had not taken it out of the villa and had left it at the living room the whole time. While I am not accusing the staffs took it (no evidence whatsoever) I felt that the staffs should had at least given us fair warning to lock our rooms and not to leave valuables in the common areas, when we leave the villa. We had not done so as we felt that it was safe, like our own home. The staffs kept insisting that the villa is completely safe, as there are security guards but when I question Tim, the assistant manager if we should have locked the doors, she replied yes. The manager, Mike offered no empathy whatsoever. I wanted him to personally look at the CCTV but he kept insisting that his staffs had looked at it. He even defended to say that a set of keys have been given to us (implying it is our own fault that we didn't lock the doors and lost the camera). When I finally had the time to ask our traveling group if anyone received a set of keys, I found out that no, we didn't. A set of keys was not given to us. Enough said.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Oct 2017
Dear JayLO,
I would like to thank you for having taken the time to share your feedback as one of our objectives is to provide excellent service throughout the stay and to create memorable holidays.
We have had a management change since you and your family stayed with us in Samui and would like to sincerely apologize for this late reaction to your comment as we have come through your review while looking into files from early 2017. We have gone through your detailed observations and please be assured that we have shared and discussed all details with the concerned department heads. As a result, corrective action has been taken to make sure that there are no such shortfalls in the future.
With regards to your missing item we have also taken a number of measures including additional investigation on property and additional procedure implementations as well as camera upgrades. We have not had any incident since and are confident to propose you a return to Samui in order to give us the opportunity to have you and your family experience the true LVH service that you can expect. Please feel free to contact me directly if you feel the time is right.

Frank Jerusalem
Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Julie H
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best holiday ever!”
Reviewed 18 September 2016 for a stay in September 2016
2
people found this review helpful

Fantastic staff, so very kind and helpful. Food cooked by Chef is amazing.
Great location. Stunning property. Paradise.
Can't wait to return!
Best holiday ever.

Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisawilli...
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Truly stunning villa in the most magical of places”
Reviewed 12 September 2016 for a stay in September 2016
2
people found this review helpful

The most stunning beachfront villa in a beautiful location. The staff are superb going to great lengths to ensure your holiday is completely fulfilling. The villa manager Kuhn Joy and her team are both friendly and professional arranging fabulous meals cooked by a superb chef and any excursions requested. I'm looking forward to returning as soon as possible!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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