We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Choice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Points by Sheraton Victoria Gateway
Ranked #2 of 2 Hotels in Langford
Reviewed 1 August 2017

We frequently stay at this hotel as we travel from the Mainland to visit family in Victoria. Although this hotel is not new it is always well maintained and it wonderfully most comfortable beds and pillows. There is a new Holiday Inn Express closer to our kids' place but after trying it once we returned to our favourite choice - The Four Points. The only thing I don't like about the hotel is the choice of faucets they have in the bathroom. It is a very odd tap and difficult to get the right water temperature. It is the same type in the shower. The staff are always friendly and helpful and the hotel is located right behind Costco which is very convenient and the location is pretty quiet. We enjoy our visits to this location and we have stayed there as a couple and with our grandkids. The pool is nice although it is getting a little on the drab side.

Room Tip: Fourth floor is great for couples
See more room tips
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank tkohinsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (494)
Traveller rating
Traveller type
Time of year
Language
  • More languages

20 - 24 of 494 reviews

Reviewed 28 July 2017

Good price, good service, nice room lay-out, and nice fitness machine that worked. However, it also has a couple of issues. I physically had to pull-up on the door handle for my room to be able to lock it from the inside. I also found no way to turn on the shower to let it warm up without getting sprayed by cold water.

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017

I stayed one night on a room at the 3rd floor.

First impressions the room well organized. It appears that the room was recently updated. Hardwood flooring near the door and newer vanity in the washroom.
The bed is reasonably clean. However the top of the headboard is covered with dust.
The room has a coffee maker(only 2 tea & coffee packets) a mini fridge. You also have access to an ice maker and vending machine.

However there are many things broken in the room I was staying in. Many of the power outlets don't work. The lamp on the desk did not turn on. Coffee maker leaked water when brewing. The handle for the washroom door was broken and did not work. The curtains were damaged.

The rooms don't have good sound insulation and you can hear people walking in the hallways and the people in the rooms next door talking.

There were some complimentary coffee & tea when I woke up at 6am but when I checked out at 9 they were empty.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Jayson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicksong, Front Office Manager at Four Points by Sheraton Victoria Gateway, responded to this reviewResponded 21 July 2017

Dear Jayson L,

Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience.
Your opinion is very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.

I am concerned to learn that you found your guestroom amenities were not working properly, I apologize for your inconvenience. Our Engineering team has been instructed to immediately fix it.

We do hope that in spite of your disappointment, we will have the pleasure of welcoming you back in the future so that we are able to remedy the poor impression created on this occasion.

Nick Song
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

After much research found this hotel & delighted with the result. Very clean, well appointed, quiet & pleasant staff. Wish we could have stayed longer. Restaurant also good with great service. Away from busy city centre but easy commute & much more relaxing.

Room Tip: Whole hotel was quiet & peaceful
See more room tips
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank BattyAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2017

We stay at this hotel often for sporting events, this weekend with our lacrosse team and the hotel never disappoints .....the rooms are a good size and the beds are very comfy, the bathroom is large so your not cramped while getting ready. nice pool and hot tub and nice gym. the hotel accommodated us with an inside area to have a wrap up pizza dinner and was very accommodating when we ran out of plates. Staff are always friendly and very helpful with directions. right beside Costco....cheap dinner....and lots of fast food restaurants within blocks as well as some big box store shopping. I do not hesitate to recommend this hotel !

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Service
Thank JBR1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Langford
Show Prices
Show Prices
Show Prices
Burnside
Ramada Victoria
Ramada Victoria
#44 of 46 in Victoria
837 reviews
Hotel Grand Pacific
#13 of 46 in Victoria
2,194 reviews
Oak Bay Beach Hotel
#3 of 46 in Victoria
1,400 reviews
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Victoria Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Langford
Price Range: €86 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Official Description (provided by the hotel):
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Expedia, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Four Points by Sheraton Victoria Gateway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Victoria Gateway
Four Points By Sheraton Victoria Gateway Hotel Victoria
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing