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Reviewed 27 March 2016

The hotel is situated right on the slopes with a wonderful valley view from the restaurant's panorama windows. The restaurant and lounge areas are modern yet charming, while the rooms are more classic but nice and functional (with extremely small showers). This is truly ski-in ski-out, with personal, heated ski lockers meters from the slopes. We stayed with half-board, and the dinners each night were 6-course meals - classic, local ingredients with modern twists. A real gastronomical pleasure. The complete staff - reception, bartender, waiters, were all extremely professional, helpful and friendly. All in all a wonderful stay in a great ski area. The only con I can mention is that depending on the time of day the shower water was not always hot. I would certainly come back here!

  • Stayed: March 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Kristian-fromDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2016 via mobile

The location is great, and the only reason why this hotel deserves one star! Otherwise the service is just non existent, if you dare to even try and order a coffee in the morning you will get told off by the very unpleasant and rude stuff that the equally unpleasant and rude owner employs! The food isn't great, but they do have a good selection of wines. Cleanliness seems to be another issue at the hotel, towels and sheets are simply not changed. Also if you do decide to come here, make sure you get a room on the third floor and away from the staircase as it is extremely noisy and frankly you can hear your neighbours whispering! Also the second and first floors sport very unpleasant dark and cold rooms.
The wellness area, does have a nice view.
But please when you check out read your bill very carefully!!!! As they have the habit of overcharging and including charges that you did not incur! The worst part is when you try to reason with them the owner, who seems to be the only person able to use a computer refuses to refund you and starts shouting and waving his hands around whilst trying to articulate a half assed excuse as to why he included 200 euros extra on your bill!!! In conclusion very rude staff poor accommodation and nerve racking rudeness that can and will ruin your holiday! If you want this location there are other hotels in the area, I suggest you book one of them! Have a good trip!:)

Stayed: February 2016, travelled with family
1  Thank Tzvetelina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2016 via mobile

Un ottimo posto dove pernottare direttamente sulle piste con un'ottima cucina raffinata ma non pretenziosa è una spa dove ti rilassi e ammiri la natura dalle enormi finestre,
Moderno nelle parti comuni, tradizionale e pulito nelle stanze

If you love skiing and good cooking this is a nice place to be far from the chaos, after skiing there is a spa with a nice view on the mountain and the sky, rooms are simple but clean, how lovely to spend a few days in here

Stayed: January 2016, travelled with family
Thank 620erican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2015

I have a love/hate feeling about this amazing hotel. The location is incredible and has fabulous views and has SOO much potential. It is new and very modern and spacious and could be wonderfully impressive. The staff are just great and couldn’t do enough.
The relaxing room had a lovely big log burning fire but the chairs are all, almost without exception, incredibly uncomfortable .... going for chic/funk as opposed to comfort. At night, the lighting is so dim that it is almost impossible to read anything, which is a shame as there are some amazing books to be looked at.
The relaxing/dining room is a very impressive room with two entire glass walls, floor to ceiling, and two log burners, but it lacks any atmosphere once dark, and again, ALL the chairs are impossibly uncomfortable ….. we tried them all!!. I felt that it needed plants and maybe coloured tablecloths/soft furnishings to bring some colour and softness into the room. The lighting at night is so dim that even with two candles we were not able to read the wine list …… we ended up using the lights on our phones!!
The bedroom was lovely and conversely, was very cosy. The bathroom was great although it boasted an extraordinary miniature loo and hand basin for children. I nice gesture I guess, but not really necessary. The beds were very uncomfortable although we were told that new beds re on order. There were no mattress covers or pillowcase liners which I found absolutely amazing in this day and age. It is basic hygiene. I have to say that I was truly shocked.
The ski room was great and we liked the idea of waving our ski pass in front of the icon and our locker opening. And the boot and glove heaters were a really nice touch. It was also great to be able to ski straight to the steps.
We didn’t use the spa so cannot comment on that but it did look wonderful and we both said that we wished that we had made time to be spoilt!!
The food was very hit and miss. Breakfast was a bit chaotic on the mornings that we stayed. The bread was awful …. Stale and crumbly, and no choice. (the lovely brown bread we were given at night never appeared in the mornings!!) No pastries. The little fancy brown paper bags of cereal looked great but were totally impractical for the numbers that they were catering for. The cooked breakfast was really good if you didn’t have fried eggs which were still totally raw with the whites still see through jelly ….two mornings running!! Bacon was good though! We had one very good dinner, our first. Our second was not such a success and our third was almost entirely inedible. We felt really bad about not being able to eat it. Along with the unfortunate courses before the main, the steaks were so tough that no amount of ‘sawing’ was making any impression at all! We noticed that everyone sent theirs back untouched that night …… obviously a bad night!! I think they were trying to be too clever. Simplicity with good flavours are always a safe bet. Yuo could see that the staff felt very awkward that they were taking plates back to the kitchen with so much food untouched course after course. I really felt for them as they kept apologising.
I feel that this place is a work in progress and am sure that they will eventually get it right. I know that the owner is very keen to listen, so I have high hopes for it. It is an amazing experience to stay here ….. do consider it.

Room Tip: Pack light as you have to lug it all up the steps and onto the very old and cramped ski bubble up the mountain. Don't worry, you are met by a lovely chap who puts in into a trailer behind a skiddoo that takes you up to the hotel! that bit was wonderful!
  • Stayed: January 2015, travelled with friends
    • Value
    • Location
    • Service
Thank vicky557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2015

Perfectly located just above the Champoluc Crest gondola lift, this modern hotel offers a fantastic view of the valley, good rooms and a fantastic modern and well equipped spa. In the restaurant and lounge area, fires are burning and invites you to relax after a day in the slopes. If you decide to start your after ski early you can enjoy your drink in the sun on the outside terrace watching the other skiers struggle. We had the good fortune to visit during a week when the hotel was surprisingly little booked which gave the friendly staff all the time in the world to pamper us, which they certainly did! The food was plentiful (set five course dinners) and for the most part very tasty. Great place indeed!

  • Stayed: February 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank aka130813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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