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Reviews (28)
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Reviewed 10 December 2014

The spacious hotel with standard infrastructure and facilities needs immediate renovation for reinstatement of structures, appearance, cleanliness and electro-mechanical services. The rooms, circulation areas and infrastructure are well planned and designed in an advantageous location on the main road close to Dimapur railway station and within the super market area. Food quality is good. But services are slow though staff and attendants are well behaved and cordial. The air-conditioning system is very old and needs energy conservation system to reduce cost.

Room Tip: Rooms are well placed to have equally good ventilation and light though the hotel being in market area with residences behind does not have scenic views outside
  • Stayed: December 2014, travelled on business
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12  Thank screen689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2014

The hotel is owned by the Tourism Department of Nagaland and well managed with good hospitality and excellent rooms. The hotel is situated near the Dimapur Railway station and airport. It is easy to access. Moreover it has generator facilities for supply of electricity since there is frequent load shedding of power supply. reasonable rates and it has good restaurant that serves both local as well as continental food.

Room Tip: Most of the standard and deluxe rooms are good enough to have comfortable stay.
  • Stayed: May 2014, travelled with friends
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3  Thank robinson20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

I was here on 6th and 7th March 2014. I was informed that it is the oldest hotel in Dimapur. Being oldest I expected it to be a grand British style property. But when I landed in the room I was proved wrong. Its an old shabby property. Bathrooms are pathetic with scanty flow of water and the AC had no control and ran on its wish. I had a Naga ethnic dinner which was good and plenty for me alone. Breakfast was limited. Location is good as it is away from the dusty roads of Dimapur. This property is in urgent need of renovation.

  • Stayed: March 2014
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4  Thank Rp H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

i had stayed there for half a day last summer.Ist flr rooms were horrible....cockroaches in plenty,dirty and torn linen,spoilt and dirty washrooms.

poor experience....

no idea regarding upper floors...

  • Stayed: May 2013, travelled on business
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3  Thank sanjaypace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

Dimapur, the commercial hub and the gate way to the Golden Triangle- plain land of the patkai ranges of eastern Himalayas, the point of convergence of all the hill communities for all their commercial needs, may disappoint you if you expect a big township. IT is a humble township of the people who are yet to find resources to come up and compete with the metropols. opening of the district commercial centre and Hotel Saramati in mid 90's was a great relief in those days. An experiment in hospitality industry in the public sector. It survived all challenges. The front office staff needs to be appreciated. Most of the reactions here are depressing. One has to understand the situations and ground realities here. A traveler should have an adaptable mindset when they come to the Hills. Here you get the best possible in the foot hills. The cooks make every attempt to give you the best. and the room service persons are well mannered, pleasing and will tell you in detail on cuisines. Be little patient and kind to them. Perhaps they are the best in the given situations as compared to any where in the country. Clean and Hygienic, Even when the state reels under power shortage, there is a continuous supply with diesel generators. The front desk and the room service will give you the best possible suggestions and guidance for your travel plans. Naga Cuisines are mostly Non Vegetarian. Ferment Akoni or Soyabean, Naga Chutney with dry fish, or if you do not want dry fish, you can ask for without it. you are safe and comfortable here. I have traveled in late nights to early morning through NH 37, even during army operations . The scare is unnecessary. In every place you get some disturbances, Yet, Nagaland is more safe than any other part of this country. The hotel has been renovated from time to time, Now Executive and suite rooms have been added. and a separate room for handicapped. This is a place that wakes up early and sleeps early as per IST. The dawn is early in summers and sun set is late, In winters days are shorter. by 6 am, people have break fast and by 6 pm the dinner. There is no Lunch culture. Most of us go by the time of other places in India. Hills of North east are different. Although, these days, night life extends to 9-10pm in the towns, the rural areas get to bed by 7-8 pm. And most Dimapurians follow that. 5-6 pm is a very late time here. So, when you check in, find that the breakfast, now a days buffet system and is complementary. You cannot get better than the hotel saramati. You can take stroll in the green foreground in the evenings. From the roof top one can see the ruins of Kachari Kingdom. Do not forget to see the NEZCC displays, Handicraft emporium and stone garden before you leave.

Room Tip: prefer deluxe rooms or suites
  • Stayed: May 2013, travelled on business
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5  Thank krishnakumarmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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