This place is absolutely horrible, the previous review that states they don't honour reservations is completely correct. Upon arrival we were greeted by a rude security man who couldn't comprehend that we had a booking and paid a 10% deposit. We had booked through minihostels and yet they had no recollection of what minihostel was. We were shown a room that was of poor standard and looked out onto a stairwell. We advised we had reserved for 3 nights - the man didn't agree with this, and secondly he did not accept we paid a deposit and thirdly, then he wanted to charge a different rate to that of quoted on minihostel site. All in all, it was a terrible encounter; we left immediately without refund of our deposit. Your best bet is to rent one of the nice apartments that Colombian families rent out. We found a great one for a similar rate to that of Casa Blanca.