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Reviews (1,169)
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All reviewsshopping districtrestaurants and barsexcellent hotelreception staffmetro stopstayed nightslate checkthe grand placegood sizebusiness tripquiet streetfree wificity breaknice roomchecking outminutes walkingon foot
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58 - 63 of 1,169 reviews
Reviewed 12 May 2017

Tucked just far enough off the avenue to be a bit more quiet, the hotel is in a residential neighborhood of Brussels. The staff could not be more welcoming and friendly, the room is comfortable, the free wifi fine, and the breakfast really nice.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Service
Thank BrianCPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OLGA-CADAR, General Manager at NH Brussels Stephanie, responded to this reviewResponded 5 August 2017

Dear guest,

I would like to thank you for choosing our hotel and for taking the time to leave such a lovely comment.

We are very glad to hear that you enjoyed your stay with us. At the NH Stephanie, we strive to provide a superior service experience for every customer; therefore your feedback on the hotel is particularly valuable to us and we really appreciate it.
I will certainly share your message with the team.

Be ensured we would be pleased to welcome you back in a near future!

Yours sincerely,
Olga Cadar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017

My first visit to this hotel. Stayed 4 nights . Multi lingual and very friendly staff. Room albeit minimalist, was clean and comfortable. Good location, set back in a semi residentiel area and yet just steps away from the the busy shopping avenue.
Only complain is that my room on the 3rd floor looked smack into the block of
offices/appartments across the street, which means curtains had to be drawn shut
when i was in the room. But then, this is a city hotel and that is the way it is!
Deffinitely worth a return visit.

  • Stayed: March 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank susu747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017

Nice room but the bath was worn. Friendly people at the reception, even if they aren't speaking dutch. The hotel is situated in a quiet area and that's nice in such a big city. Breakfast was small though enough. Next time we will try a NH collection.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank jeanmariedeniseg2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

great hotel, great stay, excellent staff
Clean and with a good service. Excellent value for money.
Good beds - ensured a high sleep quality.
Heating and air con system might be more friendly but were not bad.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Calin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OLGA-CADAR, General Manager at NH Brussels Stephanie, responded to this reviewResponded 9 August 2017

Dear guest,

I would like to thank you for choosing our hotel and for taking the time to leave such a lovely comment.

We are very glad to hear that you enjoyed your stay with us. At the NH Stephanie, we strive to provide a superior service experience for every customer; therefore your feedback on the hotel is particularly valuable to us and we really appreciate it.
I will certainly share your message with the team.

Be ensured we would be pleased to welcome you back in a near future!

Yours sincerely,
Olga Cadar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2017

Our stay at this hotel was very good. The staff were very friendly and willing to help at all. The hotel has a good location near the metro station and clean and comfortable rooms (also bathrooms). There is room service every day and breakfast possibility (we did not take it but it looked very nice!)
Highly recommend.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank K1930IGteresap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OLGA-CADAR, Directeur général at NH Brussels Stephanie, responded to this reviewResponded 12 April 2017

Tahnk you, thank you a lot for your nice comments on your stay!

Our customers comments are always helpful and they can only drive to a better service and quality.

Sincerely yours,

Olga Cadar
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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