Arrived at 1:45pm so not expecting the freshest yum cha food (3pm is the closing time). 9 floor staff were on but only three were actually working. This is the only time where we've been to a yum cha where you have to walk up to the cart to get the food.
If you don't ask for something (in Chinese), you're not likely to get it.
Change of management means an emphasis on large groups. We saw three wait staff catering to a single table of 5 while every other table was ignored.
Very disappointed as this used to be a decent yum cha place in Hurstville.