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Reviewed 17 April 2017 via mobile

Old school luxury, searches show boutique...however it is rather far from that. Service is good. Staff are only Japanese speaking which is fine and they are lovely as Japanese are. Rooms are clean. Evening meal fair. Breakfast a smorgasbord spread. Decor charming in a 1982 manner of speaking. The Onsen is large and chlorined it seems. Go some where else for a real Onsen. No wifi to really speak of. Background music like a dentist's surgery waiting room. Yes, a bit like a super market really.

The issue is the room charges. Well over priced. 3 people, 2 rooms. ¥75,000. Yes, I know per person is the norm but this was an effort to gouge based on a 1982 pricing and economic model. Price of room doesn't match amenities, meals, decor. It matches the location. The owners must be struggling. Maybe somebody should help them. Shame. Nice view along a nice part of the coast.

Date of stay: April 2017
Trip type: Travelled with friends
1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017

They serve wines and orange juices for "sunset service" in the lounge. We are very lucky to see the sunset because the forecast was "cloudy." Unfortunately there is no Wi-Fi in the room. They serve to your room, dinner with a large variety of great foods. Its menu is available in English, Chinese, and other languages. Breakfast buffet on the ninth floor. Its entrance is on the seventh floor. View from the room and several 360 photos of the hotel are provided. Its 10 o'clock checkout time is understandable (they have to prepare rooms to their perfection), but a bit too early.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank 175ryusukem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2016

We drove from Tokyo and at night on winding mountain roads, it was a bit stressful. But once we got to our rooms, and then to the baths, it was very relaxing. Dinner was served in the room and overall good tasting Japanese food but to my wife the desert was disappointing. Sashimi was good, and it was all fish and veges so it was very healthy. The breakfast served on the 9th floor was expansive and good with a nice view. Try to come before it gets dark, I understand that the sunsets are nice.

Room tip: Ask for a room from the 6th floor and up for the view.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Glenn-P-Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2016 via mobile

The hotel has a nice view of the coast and the onsen is quite large with both indoor and outdoor baths. Dinner in the room was very good and plentiful. The lady who brought us to the room was very friendly and sweet. The hotel also had a free firefly night tour for guests so that was nice. The hotel is slightly dated though and the corridors smell of cigarette smoke. Wifi is available only in the lobby. At the end of our stay, the hotel actually put a paper crane in our car wishing us safe travels and even cleaned our car for us... service is good! However, prices for the hotel are not cheap but i think in dogashima this would be one of the better accommodations already.

Date of stay: June 2016
Trip type: Travelled with family
Thank Cherylcxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
株式会社ホテル銀水荘, Reservation staff. at Dogashima New Ginsui, responded to this reviewResponded 13 November 2016

Dear sir,Thank you for coming to our hotel. And thanks for writing a review.

"HOTARU" is an earnest summer tradition of Japan.
We can see it near our hotel every year, but depending on weather conditions it may not come true.
I'm glad you could take part in a tour for viewing HOTARU.

We will continue to make efforts as a hotel loved by everyone in the DOGASHIMA area.
We hope that you will come and visit us when you travel again in Japan.

From my heart.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2015

部屋からの海の眺めや、広々とした大浴場、大変美味な夕食と、いずれもとても素晴らしいが、値段も相当します。今回は、西伊豆町の故郷納税のお礼としていただいたバウチャーが使えたので、ここを利用しましたが、私のような庶民には、何かの記念日でもない限り、敷居が高いです。
Everything was amazing like the ocean view from a room where we stayed, spacious public bathhouse, tasty dinner cooking various seafoods and so on. On the other hand, it costed very much. I could stay here, because I had voucher I can use payment of this hotel, which was given by Nishi-Izu local government as a token of my contribution. The common people like me don't enjoy the hotel except for celebrating something.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Sho0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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