Very nice resort set amongst tribal lands. Bungalows were super clean, white tile floors!!! First time on our NC trip i could order grilled tuna per my instructions. Nice buffet and breakfast. Wifi coverage was ok. More
Very nice resort set amongst tribal lands. Bungalows were super clean, white tile floors!!! First time on our NC trip i could order grilled tuna per my instructions. Nice buffet and breakfast. Wifi coverage was ok. MoreShow less
Thnak you very much for your commentary.
We are please to know that you enjoy your stay with us and we hope to welcome again!
Newley renovated rooms were nice to walk into with our own private pool/spa.
The hotel itself looks like it could have some work done in other areas but I wouldn’t expect too much at an island type place where they are not too interested in servicing tourists.
Eating at the hotels restaurant was a bit a disappointment chefs was scared to put food out there was hardly anything to eat both for breakfast and dinner not worth the $50 Aud and what we did eat was terrible go into town there is nice b&b serving up a much better meals only 15 min away.
Cats were everywhere waiting for food on one occasion when a couple went to go get some food they jumped on there table and ate their food. After plates were taken away and put on a trolley the cats were licking this such a put off!
Overall nice place and location just don’t eat there byo!
Thank you for your message.
I am sorry to know that you don't like our buffet, in town you find a menu and it is not a buffet.
We are please to know that you like the place;
A great surprise on the north coast of New Caledonia. This was definitely the least expensive and the nicest hotel we stayed in during our week long trip. The location was fantastic-close to the dive shop and convenient to the Lindéralique Rocks (we highly recommend renting a kayak to see the rocks up close).
Thank you for this little message, we are happy to know that you enjoy your stay with us at Koulnoue Village.
Wish to welcome you back soon
We stayed here for two nights on a road trip to the north of New Caledonia. The room was a pleasant surprise. It had clearly been recently renovated. It was a bit small but modern, clean and comfortable. However I would not stay there again. The food at the restaurant was appalling. Either they need to fix the food or halve the price. It was an extremely mediocre buffet for $AUD50. It was so awful we decided to skip it altogether on our second night and have instant noodles in our room. There are no other restaurants nearby.
The whole place had a 'we don't really care if you have a pleasant stay' feeling. The lights in our room weren't working when we arrived. After 10 minutes of looking around in the increasing dark for a master switch we gave up and walked back to reception where we joined a queue. Finally at the head of the queue, the girl who checked us in looked up, said 'la lumiere' and flicked a switch. Why didn't she just do that when we were checking in and save us a whole lot of hassle.
I am very confuse to know what's happen to you and I apologise for that.
I am very surprise about what you say about the buffet but we will work to be better.
This was the prettiest location we stayed at, with lovely bungalows with traditional thatched roofs, right on a picturesque beach. The bungalows had been modernised and were spacious and clean. What let the place down terribly was the restaurant. We were staying at a quiet time, and they had obviously economised on the buffet, which was the only option. Other posters mention a good barbecue, and we could see it outside, but it was not offered. The hot selection consisted of four items - an inedible beef casserole, courgettes overcooked down to mush, a gratineed potato dish, where the cream was slightly off fresh, and a mushy mess of yams. The cold selection was mostly packaged cheese and bright pink manufactured meats.All this cost $AUD50 per head. Breakfast was even worse - the same cheese as last night, with the edges of the slices now curled up and the meats looking slimy, tinned fruit in very small amounts, covered in obviously reused cling wrap.
The hotel is not in a town - Hienghene is 10 km away, so you have no choice of places to eat but the hotel. I'd stay there again for the setting, but it's defnitely a BYO food place.
This hotel (formerly a Club Med) is in a great spot with a good beach and pool. The bungalow we had was well-maintained,small but adequate and well equipped. Staff are friendly and helpful but poorly trained. Food is nearly always a buffet and, although the salads and desserts are good, the main course offerings were of poor quality. As there is no alternative place to dine this is a real issue. If the food was better this would be a delightful place to stay.