Having stayed at this hotel throughout the years and its various names, was interested to see how the new brand would be. Service does seem to have been improved. Warm welcome noting my hhonor status. I booked a king room so very spacious. They do tell you in advance no lifts and you may have a stroll depending on your room location.
Had lunch in the bar, fish finger sandwich, not the best quality....think mum went to iceland!
Breakfast was as expected from a doubletree.
Check out was not great, no asking how my stay had been, I had to ask for a VAT receipt...then ask for an envelope...then insert my own receipt into envelope. Positively luke warm which was a shame, last impressions count as much as first.
My main positive - comfy beds.
My main negative - bedroom door closing noises of neighbours, need to get some softer closing doors.More
- Free Wifi
- Breakfast included