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All reviews oscars restaurant groupon deal lovely hotel golden lion evening meal visiting chester wedding venue afternoon tea north wales full english breakfast enjoyable stay sunday morning two night stay staff were lovely family room sandwiches from start to finish
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Reviewed 21 November 2020 via mobile

Great service, nice hotel, nice local bars in the vicinity.
Bed - great
Shower pressure - great
Hotel ambience - great
Hotel WiFi - terrible (also no phone signal while I was there...)

I would like to go back when the restaurant is back up and running after this Covid nightmare - also 2 very nice hostelries minutes walk away

Date of stay: November 2020
Trip type: Travelled on business
Thank Nagoyaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian modoi, General Manager at Rossett Hall Hotel, BW Signature Collection, responded to this reviewResponded 24 November 2020

Dear

Thank you for taking the time to leave us your feedback regarding your dinning experience

Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Regards

Rossett Hall Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2020

Great food. Lovely hotel. Comfortable rooms. Value for money. Friendly and professional. Great location for short journey to Chester. Situated in the countryside with plenty of walks in the area. Gardens well kept and inviting.

Date of stay: November 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jack1955756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian modoi, General Manager at Rossett Hall Hotel, BW Signature Collection, responded to this reviewResponded 18 November 2020

Dear

Thank you for taking the time to complete our guest survey following your recent stay with us.

It is great to read that you enjoyed your stay with us.

Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon.

Regards

Rossett Hall Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2020 via mobile

Booked the hotel on Groupon to stay a weekend in August during covid period.
Excellent, friendly, ever smiling, hardworking and helpful service from receptionist lady Sam. Courteous service from waiter, in beard , think called Lucas, at breakfast too.
Room spacious and comfy bed.
Disappointed on arrival that the room was not 100% clean, with a few cobwebs and spiders in corners of room and around air vent in bathroom , and a better hoover of the carpet was needed. Told Sam who attended to it ASAP.
Dinner there on ‘eat out to helpout scheme ‘ meant the restaurant was mega busy and service was very slow. However food was good.
Plenty of free car parking.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank zvsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian modoi, General Manager at Rossett Hall Hotel, BW Signature Collection, responded to this reviewResponded 17 November 2020

Dear

Thank you for taking the time to leave us your feedback regarding your dinning experience

Your business is very important to us and we value your feedback. By telling us what you liked about your visit and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Regards

Rossett Hall Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2020 via mobile

We took up the extended offer for locals after the Welsh lockdown. £89 for two people with dinner and full Welsh breakfast. Great value. Food was absolutely delicious with very generous portions. We had a delightful room overlooking the well kept gardens which was clean and very comfortable. Lovely decor. Staying on a Sunday we had the choice of the a la carte menu or Sunday roast. We opted for the Sunday roast beef dinner. Huge Yorkshire puddings, plenty of veg and crispy roast potatoes. After a comfortable night we headed back to Oscars for a very large cooked breakfast. Tea was topped up on request. On both the evening and morning service the waiters were excellent. Great service with a smile right from checkin to checkout. Can’t fault it. And so very nice of the hotel to offer this exceptional deal during these hard times of Coronavirus.

Date of stay: November 2020
Trip type: Travelled as a couple
Thank mineralass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian modoi, General Manager at Rossett Hall Hotel, BW Signature Collection, responded to this reviewResponded 17 November 2020

Dear


Thank you for your review of Rossett Hall Hotel, its always nice to hear our guests had a good time. We look forward in welcoming you to Rossett Hall Hotel in the near future.

Kind Regards

Rossett Hall Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2020 via mobile

Coming out of the Wales lockdown and seeing a special offer promoted on social media - booked an overnight stay to celebrate an anniversary ( although we only live a few miles away)
Able to check in prior online , all covid restrictions as expected . Well appointed room , a lovely dinner and an excellent breakfast .
Well done Rossett Hall to still delivery excellent service during these difficult times.

Date of stay: November 2020
Trip type: Travelled as a couple
4  Thank Roslyn138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian modoi, General Manager at Rossett Hall Hotel, BW Signature Collection, responded to this reviewResponded 17 November 2020

Dear

Thank you for taking the time to complete our guest survey following your recent stay with us.

It is great to read that you overall enjoyed your stay with us.

Your kind words are appreciated by all of the team and we hope that we can welcome you back again soon.

Regards

Rossett Hall Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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