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Reviews (326)
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Reviewed 3 November 2012

Had the good fortune to stopover on business last week.
Booked via Late Rooms and this came out at the cheapest price (with availability) -much cheaper than even Premier Inn.Checked on Trip Advisor and the reviews were good so booked up.
From arrival to departure the experience was better than I was expecting.
Spacious rooms, Sky Sports on the bedroom Tv (a real bonus!), relaxing bar and bar meal, quiet for a great nights sleep and a splendid full english next morning that set me up for the day.
The hotel is set in beautiful grounds and the buildings and accomodation very very clean and tidy.
I shall certainly be staying again.

  • Stayed: October 2012, travelled on business
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2  Thank Larson200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giles T, Manager at Hadlow Manor, responded to this reviewResponded 5 November 2012

Many thanks for your feedback on the hotel and I am glad you enjoyed your stay!

We look forward to seeing you back at the hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2012

The hotel has been given a face lift since I last stayed there and the service remains as good as always. Super large rooms with large bathrooms and lovely grounds. The rooms are well equipped with everything one would need. Only a slight criticism as far as the lighting is concerned. The general lighting is good and they do now provide a small lamp on the dressing table. However, it doesn't shed much light so you have to use the bathroom which has a better light on the side. However, there is no magnifying option nor is the light balanced.TV and choice of channels were good. They seem to take the "green" option very seriously as everything is switched off in the room - mostly no problem until it came to the radiator and there are no instructions in their welcome pack. I found the bed comfortable and the hotel, in general, is not noisy. Highly recommended.

Room Tip: I would suggest the ground floor rooms as they have easy access to the hotel from a better car park (around the back of the hotel).
  • Stayed: October 2012, travelled on business
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1  Thank htur61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giles T, Manager at Hadlow Manor, responded to this reviewResponded 29 October 2012

Thank you for taking the time to pass some feedback on.
Your kind comments are appreciated and thank you for the feedback on lighting and the welcoming pack, we will look it improving this.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2012

I stayed here on my own mid-week as I had an early meeting to attend the next day and was very impressed with the exceptional service. The staff were welcoming, friendly and helpful and nothing was too much trouble. My bedroom was very spacious and well equipped with a lovely view over the countryside. The flickering tea lights in the bar gave a warm, inviting atmosphere and I felt perfectly at ease sitting alone in there with a glass of wine and the newspaper. The bar menu has an excellent selection of home-cooked food and I chose the lasagne which I very much enjoyed. A well presented breakfast was served in a fabulous room looking out onto the garden. I chose the continental option and had freshly prepared fruit and warm pastries, but the full English looked very tempting. I will definitely be returning with my husband for a weekend break!

  • Stayed: October 2012, travelled on business
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1  Thank JMcC83F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giles T, Manager at Hadlow Manor, responded to this reviewResponded 22 October 2012

Thank you for taking the time to write a review on the hotel and I am happy that you enjoyed your stay at the hotel.

Thanks for your kind words. We look forward to seeing you back at the hotel shortly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2012

We stayed for a wedding which was just lovely and everyone had a great time except for the wedding reception where we had the meal was served. The meal was lovely but the room was freezing. For the elderly guests this was not a pleasant experience.

The bedrooms seem to have never been dusted or hoovered. There was a thick layer of dust on the table in our room that you could right your name in. Also in the back of the radiator the dust was unbaleavably thick, so when I put my jacket on to warm and removed it it was covered in dust.

The window sills were filthy in both the bedroom and the bathroom, and the net curtain in the bathroom should be removed and burnt. There was also a dead fly stuck to the wall in the bathroom behind the door.

Overall the the rooms need a really good clean and if they have been left for a long time with no guests in them, make sure they have been cleaned again. The bathrooms need to be ripped out and new ones put in.

And the last thing I will say, is that the top table and all the table cloths used at the wedding in all the rooms used, for them all to be compleatly creased and not ironed was a huge mistake and would have only taken 20 minuets for one person to do. It is so visible in so many photos taken on the day!

A comfortable stay and lovely staff, but really silly mistakes made!

  • Stayed: October 2012, travelled as a couple
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Thank schmoolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giles T, Manager at Hadlow Manor, responded to this reviewResponded 22 October 2012

Thank you for taking the time to passing some feedback regarding your stay at the hotel. I am sorry that you thought our dining facility was cold. Please feel free to speak to staff when at the hotel and they can adjust the tempreture to suit your requirements.

I am sorry to hear about the cleanliness issues and will pass this onto the hotel team and housekeeping team as this needs to be addressed quickly as this is not acceptable and I apologise for this.

Please feel free to contact the hotel if you would like to take to discuss this matter further.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2012

We stayed there with another couple for a wedding and found the advertised restaurant was not open for the 2 nights we were there due to other functions. We could not get any lunch as it was after 14.00 and the kitchen was shut. This was in a place that advertised itself as an hotel.
They did offer us free taxis for the evening and the next day by way of compensation and admitted they were in the wrong and should have notified us. The breakfast was under hot lamps but they did cook fresh fried eggs. It was cold heating on late and water tepid too.
Viccy C

Room Tip: Make sure there are no events on.
  • Stayed: September 2012, travelled as a couple
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1  Thank dancerstansted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giles T, Manager at Hadlow Manor, responded to this reviewResponded 15 October 2012

Thank you for taking the time to pass on some feedback regarding the hotel. We have been very busy with weddings and functions over the past few months and unfortunatly this does effect whether the restaurant is being used for a function venue.

I hope the offer for a paid taxi for your evening was a suitable solution and you enjoyed the wedding at the hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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