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“A Paradise on our doorstep”
Review of Matfen Hall

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Matfen Hall
Ranked #1 of 1 Hotels in Matfen
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A Paradise on our doorstep”
Reviewed 25 February 2012

This was a last minute find having made an impulse decision to abandon the kids and get away for a night. What a fantastic find and we wish we had known about this hotel before.

Make no mistake, this is a first class hotel with first class attentive staff.

Try not to skimp and go bed and breakfast as the whole dining experience is an occasion to savour and the food is simply out of this world. Dont also be put off by the very posh looking dining room. Its a joy to eat in and not a snooty experience.

We left a few hours ago yet I am still licking my lips at the taste of the quality breakfast offerings.

The leisure facilities were luxurious and the views are magnificent. We even watched the space shuttle fly across the starry night sky prior to dinner!

I have stopped in many hotels for pleasure and business over the years and this is joint top along with the calcot manor in the cotswolds.

£79 bed and breakfast is a steal, but do do do pay the extra and get dinner!

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank HappyDoingNowt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieBloodworth, General Manager at Matfen Hall, responded to this review, 3 March 2012
Dear Guest

I am delighted your recent stay was so enjoyable and I thank you for your kind words, which I will ensure are relayed to my team.

We look forward to welcoming you back to Matfen Hall on many more occasions to come.

Yours sincerely


Bernard Bloodworth
General Manager
Matfen Hall Hotel Golf & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (329)
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English first
North England
Level 4 Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 February 2012

arrived on 17th February for two nights, check in quick and easy. Had requested in advance two rooms together and away from stairs and lifts. Given rooms 28 and 34, asked if they were next to each other and the receptionist didnt seem to know which I found odd. They werent next to each other but decided to try and make do, however room 34 is up a few stairs with a door that bangs closed. The room was beautiful and decided to stay as had a beautiful view of the courtyard and was a nice size. The temperature in the room was 26 degrees and red hot, with underfloor heating you could hardly walk on the bathroom floor. We rang down and they sent someone to have a look, whos first comment was I dont know about this control, never seen one, doesnt fill you with confidence. He thought he had fixed it and left. The room temperature continued to rise and after a stop at reception they had another look. He pressed a couple of buttons to turn it down but it climbed again, by the time it was 7.00 the temperature had rised to 28 degress. Reception agreed that it must be broken and moved us to another room. Clare the duty manager was very helpful and professional.The room we moved to had no view and a small window but was still nice and comfortable. The boys in the bar were friendly and couldnt do enough for you, we ate here and enjoyed our food, only downside is there is very few main meals on the bar menu and mostly made up of sandwiches and jacket potatoes. For this reason on the second night we chose to eat in Corbridge at the Black Bull, can recommend this for good food and nice atmosphere. Used the spa facilities which were nice although the steam room wasnt working. pool was warm and the jacuzzi good. Couldnt get one of the few seats around the pool to relax so left after a while after hoping one would become available. Sadly the electricity went off between 9.00 am and 10.00 am on Saturday morning and no water available, staff were helpful and even knocked to tell us they were sorry and trying to fix it and would be sorted in about 15 minutes. Visited go ape ropes course, Corbridge and Matfen while here. Would visit this hotel again, due to beautiful grounds and friendly staff.

Room Tip: Book a room with a view instead of looking out onto the roof of the leisure facilities
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunseakers39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieBloodworth, General Manager at Matfen Hall, responded to this review, 3 March 2012
Dear Guest

Thank you for your recent comments, I am pleased your overall stay was enjoyed, despite the problems you encountered with the heating system and I do apologise for any inconvenience caused by this.

If you decide to return to Matfen Hall, please contact me direct and I will ensure every aspect of your stay is perfect.

In the meantime, thank you again for your feedback.

Yours sincerely


Bernard Bloodworth
General Manager
Matfen Hall Hotel Golf & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 February 2012

this was our second stay here first time was 2 years ago for my daughters wedding this time we stayed on 15-16 feb we were put in room 6 the same room as last time great views over the golfcorse the room is really big but it was lovely and warm, we had three corse evening meals both nights they quite good and the staff were great oh so was breakfast all in all a great hotel will visit again.

Room Tip: get a principal room they are in the old part of the hotel there was no noise at all.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank delboyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieBloodworth, General Manager at Matfen Hall, responded to this review, 22 February 2012
Dear Guest

It was great to read your recent stay at Matfen Hall had been so enjoyable – thank you for taking the time to share your comments with us.

I look forward to welcoming you back to Matfen Hall on many more occasions to come.

Yours sincerely



Bernard Bloodworth
General Manager
Matfen Hall Hotel Golf & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 February 2012

We have just returned from a lovely weekend staying at Matfen Hall. The place is fantastic, we loved every minute. The staff we came across were friendly, pleasant and always willing to help. The Premier Rooms are outstanding, loads of space providing a very relaxing atmosphere. We will be back!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeteB107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieBloodworth, General Manager at Matfen Hall, responded to this review, 22 February 2012
Dear Guest

I was delighted to read your comments posted on our trip advisor website, following your recent stay at Matfen Hall. I will ensure your kind words are relayed to my team.

Thank you again and we look forward to your return visit.

Yours sincerely


Bernard Bloodworth
General Manager
Matfen Hall Hotel Golf & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level 5 Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 February 2012

We have visited Matfen many times and love each visit more than the last! The food is always delicious, particularly the veggie club sandwich.
The spa is lovely and the pool areas are very relaxing if you catch it during a quiet time.
Keep up the good work, Matfen. Will definitely be back soon!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank mandythebirdlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernieBloodworth, General Manager at Matfen Hall, responded to this review, 22 February 2012
Dear Guest

Thank you for your great comments, following your recent stay at Matfen Hall.

It is always encouraging to read our regular guests are continuing to enjoy the superb facilities we have here and we too look forward to welcoming you back in the very near future.

Yours sincerely


Bernard Bloodworth
General Manager
Matfen Hall Hotel Golf & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Matfen Hall

Property: Matfen Hall
Address: Near Newcastle-upon-Tyne, Matfen NE20 0RH, England
Region: United Kingdom > England > Northumberland > Matfen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Matfen
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Matfen Hall 4*
Number of rooms: 53
Official Description (provided by the hotel):
Matfen Hall Hotel, Golf and Spa winner of Large Hotel of the Year 2015 at the Visit England Awards is located just 15 miles west of Newcastle in the charming village of Matfen and is the ancestral home of Sir Hugh and Lady Blackett. This stately home is set in 300 acres of parkland and has been a hotel since 1999. Enjoy true Northumbrian hospitality at Matfen Hall Hotel. The Hotel offers 53 bedrooms, individually decorated in traditional and contemporary styles. Our golf estate includes a 27-hole course, par 3 course and driving range. ... more   less 
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Also Known As:
Matfen Hall Hotel Matfen
Matfen Hall Newcastle Upon Tyne

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