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All reviews air conditioning newmarket holidays dining room across the road scrambled eggs lovely hotel lake garda bar area buffet style soups good size evening meal pasta swimming pool reception staff travel kettle just returned from a week
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Reviewed 24 May 2018

Just back from a week here. Arrived concerned about some comments on here..no problem! Hotel much better than higher graded ones. Staff very helpful especially ladies on reception. Food excellent and we were with Newmarket travel and treated very well. Lidocaine cafe across the road on lake shore part of hotel and excellent

Stayed: May 2018
Thank bobincyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldrago, Proprietario at Drago Hotel, responded to this reviewResponded 25 May 2018

Thank you a lot for yuor review. I wish you all the best and I hope to see you again

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Reviewed 30 October 2017 via mobile

Hotel drago could so easily be 4 or 5 star with a few tweaks. The hotel is classically decorated and very clean. The food excellent lovely pool( too cold for use in October) and nice bar. However the double room( had twin beds unfortunately) were small and uncomfortable. The lake view tremendous so made up for it a little. I felt uncomfortable a lot of the time particularly at mealtimes. The manager seemed to watch us all the time rather disapprovingly. It was a Newmarket trip and was superb. The trips fantastic well organised and great reps who knew how to make it informative and fun. Loved Venice Verona and the Dolomites. Would go on another Newmarket holiday but not this hotel

Stayed: October 2017, travelled as a couple
2  Thank jan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldrago, Proprietario at Drago Hotel, responded to this reviewResponded 2 November 2017

Dear Guest,
thank you for your review.
kind Regards

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Reviewed 26 October 2017

This is a really well kept and lovely 3* hotel - better than most three stars we have stayed at in the past on Lake Garda. Beautifully manicured gardens, spacious and attractive public areas with a nice bar and a lovely pool. The lake is right across the road and there are stunning views of the mountains on the other side of the lake. Great choice of food from the buffet in the evenings,and the hotel also has a lovely bar directly on the lakeside with a beach/lido. Superb value for money - would willingly return!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hopper878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldrago, Proprietario at Drago Hotel, responded to this reviewResponded 27 October 2017

Dear Sir,
I want to thank you for your very nice comment here.
It is always good, to get feedbacks and in this case even grandiose.
We hope to have the pleasure of welcoming you back again.
Take care

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Reviewed 24 October 2017

Very, very disappointed with this hotel. Manager from hell. He was rude ,abrupt and quite ignorant to most of our group, but particular to women. …Served male customers in bar and when I asked the barwomen if he had a problem serving women she said "yes" He appeared to be drinking behind bar himself. Also there was some overcharging. Apologized and refunded when pointed out...possible mistake.. Horrible atmosphere in the Hotel Drago bar when we were there. (Local bars much better atmosphere and extremely friendly.)
The Dining Room staff were hardworking and attentive but rarely smile. Food was good, plentiful and reasonable selection but the dining space for our group was very cramped . Some of the group had to stand up to let others in and out of the seats. Health and Safety issues in the Dining Room: Table and chairs blocking the fire exit and an extending wall on the outer side of the emergency door which opens in rather than out. (Very dangerous in an emergency).
Bedroom clean and a good size but needs repairs. There were permanent “Ringmarks” on table furniture and a broken edge on shower corner. Great balcony views . Hotel Drago also H&S dangerously close to road (Particularly unsafe for very young or elderly) and can be quite noisy in the early morning.
Most of these problems could be overlooked but for the H&S issue and the overbearing rudeness of the male manager. Would not stay here again unless under different management. There are many other fantastic hotels in the area, all with fabulous balconies and views..Lake Garda is absolutely beautiful but why would anyone want to stay here again! Certainly not a friendly or welcoming place.

Room Tip: Don't stay here if you are female.
  • Stayed: October 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank mckeevercaitlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldrago, Proprietario at Drago Hotel, responded to this reviewResponded 26 October 2017

Dear ms MC,
The manager has not problem to serving woman, he refused to seved you and your 5 friends for underage drinking after noise issues. We asked you to find another bar. The hotel was fully booked and we have had a lot of complains from our other clients.
Dont't worry about our H&S, it is entirely legitimate.
You will be here never again, don't worry. We are running a nice respectable Hotel and we never had so disrespectful clients
kind Regards

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Reviewed 22 October 2017 via mobile

This hotel initially seemed Lovely on arrival. Very clean and good facilities. Rooms are cleaned every day to the highest of standard. BUT the attitude of the male manager to his guests is quite bizarre. He was rude to most of our group (47 in group). He was nasty to the women in particular and one of his receptionist was more or less the same. The staff seemed terrified of him and so I assume that is why they never smiled much. The food was nice though. We had to find another place to drink in the evening as we did not feel welcomed in this hotel. So don't book here. Find another hotel ! Lake Garda is beautiful but the hotels attitude to paying visitors is totally disgusting . unfortunately it took away from the nice surroundings

Stayed: October 2017, travelled with friends
Thank nualaprint1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteldrago, Proprietario at Drago Hotel, responded to this reviewResponded 26 October 2017

You should apologize to all our staff.
You and your friends bled everywehre, you were drunk and disorderly.
On Monday night we asked you to left our bar
We refused to serve drink to you and your 5 friends and we asked you to find another bar
We are running a nice respectable hotel


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