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Reviewed 16 August 2019 via mobile

The room has lots of insects. They gave us the ground flour room. And there is a garden door which has no seperator under the door. You can see the insects are coming. The staff is gonna trying to be helpfull but they even cant buy the medicine sprey for insects. And my wife bitten several times by insects. This Hotel is not recommended. Just go find another one.

Date of stay: August 2019
Trip type: Travelled as a couple
Thank 755tun_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2019

Stayed at this hotel as a coach party,really pleased with our rooms, best on the tour,food was average but OK, I question whether there is a bar as there was a distinct lack of alcohol choice, several bottles were clearly display only as they were empty. One choice of Gin and not a popular one, no tonic water only cloudy lemonade, ran out after 3 drinks, vodka also ran out, several other spirits/ liqueurs were empty also. As we were a bit frustrated the barman went and got Another who was far from friendly asking us to choose what they had in stock, that was night one....night 2 we arrived off our excursion and went to the bar at around 16.50 rang the bar bell receptionist came out waving arms signifying not open. We went over the road to Supermarket and got Vodka, tonic, beers and wine which we drank in the bar. After getting ready for evening meal we came down to an open bar but nothing had been replenished, had beers with our meal and went upstairs to bring our supplies down. We asked for glasses which were given but on the stroke of 10pm had to decant in to plastic cups....so they could wash up! This marred our experience of our overall stay

Room tip: all guests in our party commented how good the rooms were just a pity about the bar experience
Date of stay: May 2019
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank LightPacker259814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2019

Big luxuries rooms, friendly staff, phantastic continental breakfast.
Very nice bathroom. Shower with massage jets and bathtub with jets.
Hotel is near to the highway but very quite. Free underground parking.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direzionesempione, Responsabile relazioni con la clientela at AS Hotel Sempione Fiera, responded to this reviewResponded 29 October 2019

Dear Thomas K,

it's a pleasure reading your review, thank you.

You appreciated all our services and we are so happy.

Come back soon to visit us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2019 via mobile

Friendly staff , they upgraded all 5 of us to their " business rooms" . These rooms were above our expectations; big , luxuries and with jakuzi . Thank you Kathie .

To avoid Milano traffic we took the train from a near by station - took us 45min to get there .

Date of stay: May 2019
Trip type: Travelled with family
Thank Derya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direzionesempione, Responsabile relazioni con la clientela at AS Hotel Sempione Fiera, responded to this reviewResponded 29 October 2019

Dear Derya G,

thank you so much for your kina review.

Our goal is make our Guests' stay great.

Come back soon, you will be always welcome.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2019

The rooms seem like they´re 30 years old, Pictures do not resemble the reality also the hairdryer wasn`t working, found old socks under the bed. Breakfast was ok. Not what I expect from a 4 Star Hotel

Date of stay: April 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank juancaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertoP3613, Responsabile relazioni con la clientela at AS Hotel Sempione Fiera, responded to this reviewResponded 3 May 2019

Dear Juancaho,

Thank you anyway to spending time to write this review.
Our picture are absolutely real. What did you find different? I would like to understand.
Please write us an-mail and I will check personally.

Our hotel is not new but I’m sure that we do our best to satisfy our Guest’s needs, but if don’t complain about hairdryer at the moment, we can’t do nothing now.

If you decide to give us another chance we will show you.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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