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Mercure Lyon Est Chaponnay
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Reviews (265)
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4 - 9 of 265 reviews
Reviewed 25 September 2017

i stayed there 2 nights in september 2017.
it is a good mercure in the suburb of Lyon, the car park is secured, there is a nice restaurant. i had dinner here, quite good.
the room is clean & nice.
Staf was welcoming.
although the car park looked big for me, i wasn't able to find a place the second night. i had to park my car within the secured area, but not on a real place.
i'll be back!

  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Pavi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this reviewResponded 9 October 2017

Dear Travellers,

We very much appreciate your comments regarding your stay at the Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback.

I will be very pleased to share your comments with all our team.

Thank you again, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile

250€ for one night with breakfast and diner for 4 persons
2 rooms connected so very appreciated and position perfect
The hotel has been newly renovated and very nice
Diner has surprised us for quality/price with specialities from Lyon.
The rooms are very nice. Only commnent in bathroom about shower not correctly protected.
We will surely go again on our way to the south coast!! To be really advised for families as regular offers for 2 rooms..

Stayed: August 2017, travelled with family
Thank EMMANUEL I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this reviewResponded 9 October 2017

Dear Travellers,

I would like to say thank you for your pleasant comments.
We are delighted that our services reached your expectations.
We hope to see you soon in Mercure Lyon Est Chaponnay.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017

We must have booked in here seven or eight times oin the recent past, and, on every occasion, it is the only place to stay after a hard day's drive. Reception, room and food are so much better than the norm and I do hope this hotel is here to stay for many more years!

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Francophile2630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this reviewResponded 30 June 2017

Dear Travellers,

We very much appreciate your comments regarding your stay at the Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback.

I will be very pleased to share your comments with all our team
Be assured that we are here for many years.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this reviewResponded 30 June 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 August 2016 via mobile

After 2 weeks of poor Italian service, Hotels and yes, food, we arrived for an overnight stay. The food, staff, service and rooms were great. We had chicken which was rich and tasty, which only the French can do. Morale in our group is soaring. The rooms were spotless and the beds were the most comfortable to date. Merci Mercure for a lovely stay.

Stayed: August 2016, travelled with friends
1  Thank Blooflame01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stéphane M, Directeur général at Mercure Lyon Est Chaponnay, responded to this reviewResponded 24 August 2016

Dear Travellers,

We very much appreciate your comments regarding your stay at the Mercure Lyon Est Chaponnay. It is always a pleasure to receive positive feedback.

I will be very pleased to share your comments with our “La Brasserie” restaurant team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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