We tried this company as our second canoeing trip on the Dordogne, the first being two years ago. It is easy to get confused by all the different companies doing canoe trips in the area. We liked this one because they had a midday trip from Carsac to Beynac. You arrive and park in the shady carpark and then go and pay for your trip and get the equipment. There were four of us and because it is a long canoe 22km we hired two of the barrels to take our stuff in, including our picnic lunch and copious amounts of water as it was 34 degrees.
The booking and equipment was fine. The bus journey to Carsac was a little disorganised, we were told to wait and some one would call us. The family next to us were told to get on a bus that arrived, we were left waiting. I went and asked the female driver in one of the buses and she looked surprised and then realised a mistake had been made and our canoes etc should have been loaded on this bus. It was quickly sorted out but i did wonder what would have happened had we not gone and spoken to the driver. We also ended up being split up as a family. There is quite a presumption that you know what the form is. It is mostly students on summer jobs who staff the site with a couple of french staff who know what is going on. English is spoken should you need.
Anyhow, the rest of the day went off smoothly and was great fun. We came back here because it is such a great location for a family canoe. No difficulty involved, beautiful scenery, lots of great places to stop and eat a picnic.
On reflection we should have done Vitrac to Beynac as it was a bit too long, our teenagers were seriosuly flagging by the last hour or so and it was very hot sun. We ended up towing the cayaks they were in! Bus back not a problem. All in all a great day.