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All reviewswedding partypool partystayed for four nightspool barbreakfast is servedmy wife and i have justbeautiful hotelevery morningguests commented on howsantiibizamusictaxischillsangriadisco
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Reviewed 9 August 2017

Firstly, I want to say a massive thank you to Santi, Ana, staff, and children at Can Gall for helping us have the perfect wedding and an absolutely amazing family holiday.

Our stay took place in late July 2017 and we booked the entire hotel for 4 nights/ 5 days as is required to hold your wedding at Can Gall over a weekend.

We first visited Can Gall in May 2016 (as a viewing) and fell in love with the location immediately due to its relaxed feel, amazing facilities/buildings, beautiful grounds, value for money and the warm welcome we received from Santi. As a result we booked Can Gall upon our return to the UK pretty much straight away.

During the period between our initial visit and arriving in July 2017 for our wedding celebrations Santi couldn't do enough to help us organise our wedding from recommending a list of carters, celebrates, florists etc to trivial matters like steam services for the wedding outfits and helium for ballons etc.

We were in regular contact and found Santi to be extremely response/ helpful with all our enquires, which mainly took place via e-mail, and during the final months prior to the wedding Santi would proactively reach out to us to reaffirm arrangements for our stay.

So to our stay, we arrived on a Wednesday afternoon with 24 guest staying at Can Gall and arranged the "Roast Chicken" arrival lunch package which all our guests really enjoyed. Straight away Santi's exceptional hospitality was on display and he quickly established great rapport with all our guests - joining us for drinks during our arrival lunch.

Upon check-in Santi once again reconfirms all arrangements and additional charges for extra service requested to avoid any surprises.

The facilities are amazing at Can Gall, the pool area is perfect for relaxing with family and friends all day long to your own choice of music, whilst serving yourself from the self-service pool bar (should you have selected this option). Amazing family memories were made spending long relaxing days here :-)

All our the rooms were of an exceptional standard, having invited myself to guide all my guests round the hotel, and can confirm this is the case from first hand experience. All the rooms are cool, even in extremely high temperatures experienced during our stay in July, due to thick solid brick walls and being individual air-conditioned.

For those that prefer the shade there is a dedicated chill-out area which offers ample shade and is another great space to spend good quality time with friends and family.

Breakfast is served between 9am -11am and is again of a good quality and wide selection including cereals, cooked items e.g. eggs, bacon, sausage, fruit, yoghurts, toast etc. Even catering for me as a coeliac there was a good gluten-free selection. Should you miss breakfast (after all you're in Ibiza) you can arrange for small items such as toast even when breakfast isn't being served directly with the kitchen.

Myself and my bride chose mainly eat dinner elsewhere across the island as we have numerous restaurants we like to visit whilst in Ibiza and wanted to invite other guests (staying at the hotel and elsewhere) to some of our favourites. Having said this a number of our guests (including me & the bride for one evening meal) regularly had dinner at Can Gall and once again found the food to be delicious and of course in a great setting.

So onto the big day which I while let you know straight away was absolutely perfect and all our guests commented on how fantastic it was. Everyone had an amazing experience with massive compliments to all our suppliers (which i'll list a the send) and more importantly to Santi and his team.

So from 7am Santi is busy ensuring all the final details are put into place e.g. final decorations, setting up of the aisle, running through how the day will work etc. Santi also co-oridinates all your suppliers (he asks for a list of them 2 weeks before arriving) so you and your bride and focus on enjoying your day. Even Santi children help ensure everything is perfect from the moment your guests arrive and upon until the very moment the leave - arriving taxis etc so again as bride & groom you simply enjoy every moment of your big day.

We had our ceremony at 5pm due to the heat (still hot hot!) and partied through until 1am as arranged with Santi - he did enquire whether we wished to continue until later. We arranged the ultimate 3hr bar from 9pm - 12am and guests paid cash for drinks between 12am and 1am, with everything again running smoothly.

I have to say it was the perfect wedding day and experience we both could have wished for and will definitely be looking to return to Can Gall again in the future.

Thank you all at Can Gall - David & Alicia

Suppliers I promised are as follows:

Carters - The Chef Ibiza, absolutely fabulous food and service.

Photography - IbizaStar Films, amazing team initially photos are fantastic and can't wait for the video. These guys works extremely hard on the day. Thanks Jessica, Justin, and Esteban

Florist - Floral dreams Ibiza, great couple (Gary & Holly) and got every detail perfect.

Gurarist - Oggie Marinski, played during ceremony and reception and guests loved him.

Make-up & hair - Ibiza Beauty Shop, brilliant job and bride was perfection.

Celebrate - Paul Hedley, delivered a beautiful service.

Room Tip: Should you be having your wedding at Can Gall I would advise meeting all your vendors before the big day.
  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank 87david2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

stayed for four nights for a friends wedding, what an absolutely lovely place. The setting and the rooms are amazing. The staff were very friendly and helpful. Really nice breakfast as well. Would definitely recommend if you need a place to stay for a wedding party or any kind of celebration.

Room Tip: All rooms lovely, family rooms are bigger but all a decent size
  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank LilacHeart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2017

What a place, beautiful surroundings, gardens kept so well, everywhere was so clean and the rooms where amazing, finished to such a high standard. Santi was always helpful and always attentive to his guests. the food was as good as the view beautiful.
If you have the chance go and see this fantastic Agroturismo.

  • Stayed: June 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Antonio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

Stop the search: you've found your wedding venue! Can Gall is without doubt the greatest place on earth for a wedding. We had a 3 day party here for 75 friends, with 22 of us staying in the beautiful hotel.
I can't say enough about the venue, the staff and Santi himself - who made everything possible. Everyone who came to our wedding has commented on how perfect the venue was, and we've all talked about revisiting Can Gall for a group holiday in years to come. It would be perfect for a large group of friends and family as well as a wedding party, and I totally agree with the other reviewers that a more beautiful and picturesque venue you will not find! Santi helped us find all our suppliers and liaised and coordinated them all on the day itself, he is the master of throwing a wedding celebration and it was slick and professional and everything we hoped it would be.
Definitely book Can Gall! (and invite me if you can!)

Stayed: June 2017, travelled with friends
2  Thank JOV1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

Stayed here for three nights in the middle of May 2017 as part of a wedding party. Firstly let me agree with other reviews that this hotel is very exclusive, the rooms and grounds are presented to an amazingly high standard, yes its not cheap to stay here but you can see why.

Wifi is free and all 22 guests staying here agreed to an evening meal on the first day of arrival and a drinks package that was self service at the pool side bar, both these additional services were charged per person to the rooms. The food and wine served at the evening meal was excellent.

Breakfast was included with the price of the rooms, my first negative comment is that on the serving of the first breakfast the choice was excellent however by the third serving of breakfast on the check outday it was only average, with several food options previously served on the other two mornings not available!! I enquired as to why this was as the price for the room including breakfast was the same for the three nights so for the price we paid expected the same choice every morning, not so on the check out morning!! No explanation was offered.

The wedding day came and overall passed with fluency and with no initial problems, very professional for a party of 73, until midnight that was. A band had played until midnight and the free bar included in the wedding package had served between 9pm and Midnight. Once midnight came all the lights came on, music stopped and the bar staff said the night was over. Not consistent with the itinary given to guests, which had said the music and bar would be available until 2am!! A conversation was had and Santi agreed to open for another hour. However we felt this was begrudgingly. 1am came and we retired to our room.

The day after the wedding the atmosphere around the pool after breakfast was very muted with a sense of frustration, anger and disappointment, the bride and groom had been presented with a sizeable bill for "additional" charges for the wedding day, which had visibly upset and frustrated many of the guests, not what you are exactly wanting to experience after such a happy memorable day. We were not privy to the ongoing discussions about these "additional" charges so not in a position to say how it was resolved, however the atmosphere of all the guests had been seriously effected.

Checking out was smooth, agreed the items we had used from the mini bar in the room, along with the charges for the drink package and meal, settled the bill and left.
Please note:- there is no option to keep a room on later than departure time.

Overall had a good experience here, would I book it for a future event, probably not, simply because of the issue around the " additional charges" presented to the bride and groom which muted the celebrations the day after the wedding. Certainly didn't expect that at such an exclusive resort, a shame really.

Stayed: May 2017, travelled with friends
5  Thank scoobyslf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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