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“Good service and great food!””

STEAKHAUS Bistro GALERIA
Ranked #5 of 10 Restaurants in Tar
Cuisines: International, Croatian, Grill
Restaurant details
Reviewed 12 April 2016

The food tasted great. The service was prompt and friendly. The prices of food were really affordable.We hope to see you soon again!!!!

    • Value
    • Service
    • Food
Thank 38jennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 22 reviews

Reviewed 9 August 2015

We ve visited the place with my wife one of the hot evening in August. The behaviour of the staff was extremly weird. They were very busy and engaged with some big group of guests from Germany. Apart of us and the group, there were about 5-10 persons in place, not more. It was really not very busy day. We have sat down and waited 5-10 for a Menu (!!!) then decided to take it by ourselfs as noone had came. After that, when we have already chosen the meals & drinks, waitress came to us and took the order only for drinks (!!!), saying that the "order" we should make to her "boss" (we have no idea what exactly she mean). Anyway we were waiting for the drinks & "the boss". it took about another 10 minutes"the boss" (another lady) to come (without drinks) and we ve placed order (but still were waiting for drinks). At that moment we were already about 20 minutes there and have neither received the menu-card (which we took by ourselves) nor drinks. The ladies were very busy with the mentioned group of guests and cleaning / rearranging the place after them (as they have left meanwhile). There were 3 ladies which appeared extremly busy with some sort of unimportant thins (like going around and movin the tables what actually could be done by one of her not by all people in the place. After ca. 30 minutes without drinks we have levft the place asking "the boss" to cancel our order. This level of "service" I have not met anywhere worldwide, including really busy places

    • Service
4  Thank rafal_zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomislav F, Manager at STEAKHAUS Bistro GALERIA, responded to this reviewResponded 12 August 2015
Google Translation

Sehr geehrte Herr rafal aus "Zürich"
Also wir sind auch so prompt wie Sie bei Bewertung und nehmen uns Zeit die wir im Hoch Session sehr wenig haben um eine ausfürliches Antwortzu schreiben.
SO, Im unsere insgesamt 30 Jährige Gastronomie erfahrung und 15 Jährige erfahrung in Kroatien, so etwas haben wir noch nicht erlebt, das jemand so ungeduldig sein kann, keine 10 minunten zeit im U R L A U B hat, ABER sehr viel Zeit sich nehmen kann für eine BEWRTUNG zu tippen.
WIRKLICH HAMMER !!!
Einmalig, alle Gäste an dem Abend ( ca 140 personen. ) waren sprachlos, " ABBER ALLE 140 "

Herr rafal liebe grüsse aus Tar,
Sie sind immer HERZLICH WILLKOMMEN oder WELCOM auf ENGLISH
Unsere PROFESSIONELLE und HOCH GESCHULTE BEDIENUNG beherscht
DEUTSCH, ENGLISH, und ITALIANO, PAREXELANCE im lesen und schreiben,und steht für jedem Gast 99,99 % zu Verfügung.
Und das GANZE 30 JAHRE LANG, wie in DEUTSCHLAND so auch in KROATIEN.

BITTE 5-10 minuten Zeit im Urlaub Mitzubringen !!

LG
Manager

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Reviewed 25 September 2016 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2016 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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