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Reviewed 13 September 2016

Bit of confusion about this hotel as it recently changed names. The main areas have been updated recently. There isn't much around this hotel but it was perfect for our purpose which was attending at wedding nearby. Most of the guests stayed here and we had drinks and tapas at the Irish Bar next door. Rooms are basic but fine, air con was a little temperamental! Pool area is little strange with most of it indoors and little room to sunbathe but we made the best of it! Breakfast was pretty standard and included in the price. A taxi into Madrid is 70-90 euros or there infrequent buses and trains.

  • Stayed: July 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank RachaelD86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 September 2016



dear Rachel: thank you for your comment about your stay at our hotel, we are pleased that your opinion is satisfactory.
I want you to know that we take very seriously and we value the opinions of our customers as they help us to improve in an objective manner all its suggestions regarding the confucion to get to our hotel, I appreciate your observation since we will endeavor improve signage same
on the other hand we are glad to know that during your stay our services have been expected. especially we hope to come back soon.
sincerely.



























































































































































































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Reviewed 3 March 2015

I had a really good experience in this hotel except for two things: SPA doesn't open in winter and breakfast is really poor! I would suggest to serve something more. They didn't even have the famous "jamón serrano"! As for the rest I can't complain about anything else. Rooms are big and comfortable. They give you everything you need!

  • Stayed: February 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Italian_translator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel_TCN, Director de Relaciones con Clientes at Hotel Segovia Sierra de Guadarrama, responded to this reviewResponded 5 March 2015

Dear Customer,
Thank you for your positive comments about Tryp Comendador. Respect to your objections about breakfast, we have an on demand service for private customers, besides our breakfast buffet for groups with a different budget. Maybe, this service was not correctly indicated to you. We are working in this issue to get sure that all the customers are informed about this.
Thank you again for your time and comments and we hope to see you back soon.
Raquel Cenamor
Tryp Comendador Customer Sevice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2013

We spend a weekend in this hotel, the rooms were not too bad, the forniture is in front of the closets so it is a little dificult to use them. The towels in the bathroom were too old well it was broken. The minibar was empty. The only good thing in the room was the bathroom. If i have to go back to San Rafael i will not stay here again.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MERLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2011

The hotel is suffering from neglect and the room we were given was not clean. Nice front desk but the rooms are really not nice.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank misraels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2010

Hotel is a few miles from the motorway within a gated community - I guess the recession has taken it's toll. The staff we welcoming but the hotel was tired - we suposedly had booked the last family room - however the hotel was virtualy empty. The AC in the bedroom didn't work - the girls bunks were far more comfortable than the double bed. The decor was dated, the balcony had a good view but no chairs - the breakfast buffet was very tired at 9.00am - the cold meets looked past their best. Wew did not have dinner in the hotel but in the adjacent pizza/steak restaurant - this was very good and good value. Have stayed in other Tryp Hotels and found them to be much better than this one. The one positive was free Wi-Fi I think it was the Hotels but not sure but it connected without a pass word!

Stayed: July 2010, travelled with family
Thank edelinick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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