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Reviewed 18 March 2018 via mobile

Hotel location was easy to access train n lots of eatery....room not too big but new. If u know where u are heading, this location is good.
Ueno main station is 5 mins walk near to Keisei Line as well.

Stayed: March 2018, travelled on business
Thank Ricky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

As the title of my review suggests, this was my first trip to Tokyo, and staying at this hotel enhanced the overall experience, and did not dissapoint.

Staff are friendly, attentive, and willing to offer guests assistance on local tourist info, directions etc.

The room was modern and extremely clean, with daily housekeeping to a high standard.

The Sotetsu Fresa Inn Ueno is perfectly situated near Okachimachi station which is part of the Yamanote central line, connecting to many central stations, I.e. Shinjinku, Shibuya etc. The Hotel is also conveniently within close walking distance to Euno Park, National Museum, Zoo, and many shopping attractions, arcades, and bars.

In summary, I will be returning toTokyo in the future, and I certainly have no hesitation in staying at this hotel again or recommending it to others.

Stayed: February 2018, travelled solo
1  Thank KevL80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

Hotel opened only about a month ago? Everything is still new. New room, new bathroom, new beds, and it was indeed good staying in a clean new place!

Location is about 9mins walk from Ueno main station but make sure to get out from the correct Shinobazu exit.

Less than 2 mins walk to Okachimachi subway, 5 mins walk to JR station.

Ueno Market is just across the street. Food is all around.

Coin operation washing machines / dryers as well as vending machines are available at the lobby.

Everything was pleasant, much as they were all polite and helpful, the front desk staff took long while to check us in and was told to get the room key card at the machine after.

Room is definitely on the small side (like typical Japanese hotel) but the amenities provided were adequate and high comfortable level made it all pleasant.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank PDH1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: 部屋は広くありません。
  • Stayed: August 2018, travelled solo
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Compass809599, フロント at Sotetsu Fresa Inn Ueno Okachimachi, responded to this reviewResponded 1 week ago
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Reviewed 28 August 2018
Google Translation

Stayed: June 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
相鉄フレッサイン上野御徒町, フロントスタッフ at Sotetsu Fresa Inn Ueno Okachimachi, responded to this reviewResponded 31 August 2018
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