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All reviews yamanote line per night convenient store train station great hotel small room vending machine plenty of places to eat city view convenient location easy access smoking room min walk ueno tokyo lawson supermarket
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Reviewed 18 April 2017

Indeed rooms are very small as usual in Japan.

Staff was polite and try to solve the fact that we made a reservation through Jalan.net website and received a confirmation number but once we got to the hotel we were told that there was no room left!
30 minutes later after they called all the no show reservation they gave us a slightly larger room and apply a $5 .00 miserable discount on a $100 + room!
Bottom line is that the internet reservation was faster than the reaction time from the hotel advising JALAN.NET that the hotel was full.
The hotel did send an email after our reservation was booked to make us aware of this situation but we did not have access to email at the time.
We also complained to JALAN.NET about this issue but they were not able to offer an apology or a discount.... beware of using them!

  • Stayed: April 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank pascal v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016

Hotel conveniently located in downtown Tokyo have the best services to make a pleasant atmosphere, the prices are comfortable, small but comfortable rooms.The services specified in the catalog reach the minimum comforts that a hotel can have from the entrance a very nice atmosphere inviting to work with much comfort the pool and at the end I noticed the surprise charged for using a minimum of US $ 50 was noted for which will soon enjoy it.

Room Tip: Choose rooms to the back on the front are noisy, better environment to guests recommend asking for each service to be certain values.
  • Stayed: October 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank LUIS EDUARDO G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
リッチモンドホテル東京目白, 支配人 at Richmond Hotel Tokyo Mejiro, responded to this reviewResponded 3 June 2017

Dear, Sir/Madam,

Thank you for choosing and staying our hotel.
We really appreciate your compliment.
We have a lot of kind of rooms.
If you felt narrow , please try to stay other type of rooms if you have another opportunity.
The Cost will change depending on period.
We appreciate your understanding in this matter.
Thank you again for coming here.
We look forward to seeing you again.

Richmond Hotel Tokyo Mejiro
Makizato(Ms.) / Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016

It's an high comfort hotel, near to subway but room was very small. We were 3 people and it was impossible to open our luggages at the same time. Very clean but really not very charming, maybe more a business hotel.

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Service
Thank emafalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
リッチモンドホテル東京目白, 支配人 at Richmond Hotel Tokyo Mejiro, responded to this reviewResponded 3 June 2017

Dear, Sir/Madam,

Thank you for choosing and staying our hotel.
First please accept our deep apology for such inconvenience.
We have a lot of diffrent kind of rooms.
Please try to stay other type of rooms when you have a another opportunity.
We look forward to seeing you again.

Richmond Hotel Tokyo Mejiro
Makizato(Ms.) / Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2016

The hotel is undergoing renovation to increase the number of rooms (will close in May for a short period). Easy check-in, pleasant staff, relatively big rooms for Tokyo. The bed was too hard for me but quiet room with black-out curtains. Convenient location in terms of being close to Mejiro station. Not many sights in the area by close to Ikebukuro shopping and a short train journey from Shinjuku or other parts of Tokyo.

  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
Thank Saydelah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
リッチモンドホテル東京目白, 支配人 at Richmond Hotel Tokyo Mejiro, responded to this reviewResponded 21 April 2016

Thank you for reviewing us on Trip Advisor. We are very glad that you felt our hotel is convenient. Our hotel is located near Mejiro station on JR Yamanote line 3minutes by walk. It is very convenient to go many places in Tokyo.
We will temporary close down from May 8,2016 to June 25,2016 to renovations of the rooms. All furniture will be new. We look forword to your return to New Richmond Hotel.
Regards
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2016 via mobile

Very close to mejiro metro on the JR Yamanote line. The room was small but neat and clean and staff were friendly too. We had booked a room with 'no window' but there was a small window . Overall a good experience. All the major attractions are far and metro must be used.

Stayed: March 2016, travelled with family
Thank alnetcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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