I stayed here with my family in March and the apartment was perfect for exploring Shibuya and Tokyo. It was an easy walk from the Shibuya Station Hachiko exit. We received detailed pictorial directions and a very helpful video showing us how to reach the apartment.
The apartment building is on a street that seems much less busy than the Shibuya center even though it's just a short walk away. The apartment itself faces away from the main road so you get a sense of calm despite being so close to all the famous Shibuya sights.
Shibuya itself is amazing at all times of day and night, with great places to eat and quirky side streets and shops. We felt safe walking everywhere.
Amenity-wise the apartment had everything we needed: a cute kitchen, updated bathroom, washing machine, and enough space for 4 adults to sleep. Everything was neat and clean and looked pretty much like the listing photos. If you were to stay inside all day you might find it a bit too cozy but, hey you're in Tokyo, no reason to stay inside all the time. We also enjoyed having the portable pocket wi-fi to use as we explored the city.
We didn't meet our host Emily for this stay but she provided great communication and responded quickly to any questions. Key pick-up and drop-off was very easy as well. Overall we had an excellent stay and would recommend this apartment to anyone.
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