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All reviewsrain showerjapanese breakfastgreat locationrooms are smallbreakfast was includedsingle roomwest exitpedestrian overpassbed was very comfortableopen the windowoverhead bridgequiet areathe ground floorsmoking roomtrain stationwestern styleshort stay
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Reviewed 10 December 2017

There isn't really anything wrong with this hotel. It did the job. Great location and walking distance to a lot. Rooms are small. Shower/bathroom is great and the concierge is incredibly helpful making reservations. The free breakfast is pretty terrible. All in all the rooms being small and dark would deter me from staying here again.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

Located very conveniently, 5 mins walk from Shibuya Station, but in a quieter part of Shibuya so I didn't hear any street noise.
Staff on the reception desk all spoke English and were very pleasant.
I stayed in a single non-smoking room, which while not the biggest in the world (as to be expected in Tokyo) was perfectly acceptable and clean. Bed was very comfortable and a combination of cracking the window or air-con got the temperature how I wanted it. There was free wi-fi.
Not much else to say really, I didn't spend a whole lot of time there. Would recommend.

  • Stayed: December 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

Convenient location, stylish, thoughtful details and attentive staff - we thoroughly enjoyed our stay at the Shibuya Granbell. We had the Superior Twin with double ceiling height, a balcony with a view (13th floor) and an imaginative light feature in the curtain, plus a huge walk-in power shower and a deep bath tub. Loved the generous supply of classy toiletries and the Nespresso machine. The receptionist recommended a fantastic tiny tempura restaurant round the corner (and actually walked us there!). WIFI worked well throughout. Japanese breakfast and the 'French Toast' option delicious. The perfect un-corporate oasis in Tokyo.

Room Tip: Superior Twin on top floor for space, style and ceiling height
  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank cannes364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

I really enjoyed this hotel as it provided us free breakfast. We really enjoyed the japanese breakfast every day even though it was the same dishes!

The room itself was enough for 2 of us, we were still able to walk around with 2 big luggages. The room is very stuffy upon entering and the whole air conditioning is central heated so we asked the hotel staff to open up our window which was good. We kept this window opened the whole time we were here for 5 nights even when we were sleeping.

The bathroom was spacious however I wish there was a proper shower curtain or door because water kept pooling up on the tiles if you weren't careful. The bed was nice however the pillows were quite flat and soft. There was another pillow which was harder but it was more like a log so I wasn't sure sleeping on it would do my neck any good.

The location is very good! We caught the airport limosine bus which dropped us too at Ceruleun hotel which is only 5 mins walk from the hotel. I suggest you book with the bus if you don't want any fussing around at the train station and getting lost at which exit to go and if you wont be activating your JR pass any time soon to use the narita express. I also did youtube how to get from shibuya station to the hotel if you do plan to catch the train to the hotel.

The hotel gives you a free hotel logo towel if you dont need room cleaned for 1 day which was good because personally I dont think the rooms needed to be cleaned daily.

I really enjoyed staying here, I would probably stay here again because of the good location and delicious japanese breakfast! I dont know why alot of people are complaining, you're in Japan, why not experience an authentic japanese meal rather than eat eggs and bacon lol.

Stayed: December 2017, travelled as a couple
Thank veronicaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

The Shibuya Grandbell hotel has a top location. It´s near the Cerulean tower where the buses from and to the airports (Narita as well as Haneda) will stop and its less than 5 minutes to the shibuya crossing. The room is -like the most rooms in Japan- very small but well equipped. The only bad thing about the room was some molt at the ceiling.
For breakfast you can choose between two locations but the breakfast of both is horrible, so better book without breakfast and go to the nearby Coffee shop.
All in one i think it was a good choice comparing to other hotels and the location is simply perfect.

  • Stayed: November 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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