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1 - 6 of 996 reviews
Reviewed 31 December 2019 via mobile

Rooms were bigger than most for the price range- also great view of the park!
Hotel is pretty dated but kept very clean.
Staff are variable, some were pleasant, some very grumpy.
Location is great- few minutes walk to the subway station, a few places to eat nearby.

Date of stay: December 2019
Trip type: Travelled with family
Thank elle_g11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 November 2019 via mobile

The reception staff on duty showed no sincereness, as in such a well established Hotel at least should provide.

We booked a non-smoking room well in advance but, when we arrived the reception said all non-smoking room has been booked out so they gave us a smoking room. We checked into the room and stayed for two hours but couldn’t bear the strong smell. Then my husband went to the reception to ask them to give us a non-smoking room, since we will stay in the hotel for another four days.

At first the reception said he can’t do anything about it as all non-smoking rooms are booked out even for future dates. That was ridiculous, because we booked it three months in advance. After trying a few polite ways without results, my husband called his supervisor or manager. Like a magic spell, the reception went into a room, within five seconds and came out saying OK I’ll give you a non-smoking room for the rest of your stay, all sorted.

We checked into the non-smoking room and stayed for another four days. Nothing special about the room, it’s a bit old fashioned and relatively clean room. I don’t think we will book this hotel again when we visit Tokyo regardless the location is convenient.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank fourwings
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 October 2019 via mobile

Unfortunately it’s hard to review this hotel directly after travelling 5 star for business then moving to personal budget!
But, considering what is on offer in the similar price range in Tokyo you get a lot of bang for your buck here. I booked a double bed room which was more than enough space for me and could fit a couple ok. A little tight if you are accustomed to space.
Superb palace and City views from the 9th floor.
The room Was scrupulously clean and the bed was comfortable with plenty of amenities.
Wifi was perfect and free and they were very accommodating with a late check out.
Ground floor restaurant service was speedy and food was good.
I found this to be easily accessible and good value.

Date of stay: October 2019
Trip type: Travelled solo
Thank Shirli-ann
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 September 2019

comfortable, well located. two great restaurants-- one sushi, the other tempura (watch chef preparing in small dining room) very clean. would stay there again.American breakfast only fair, but adequate

Date of stay: August 2019
1  Thank jnh1938
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 June 2019 via mobile

Okay hotel, rooms are a decent size with a functional bathroom though the bathrooms could do with an upgrade. Definitely ask for a non-smoking room, the smoking floors are stuffy and even using the air purifier constantly in the room there is still a smell of musty smoke. Located in an area that is close to the imperial palace which is great if you plan to visit but it is out of the way. A 5 minute walk to the subway which makes sightseeing easier. Breakfast is okay but nothing to rave about. The bar is closed on the weekend so be prepared to arrange to go out to find a local bar or somewhere to eat. Reception staff are very pleasant and helpful.

Date of stay: April 2019
Trip type: Travelled with family
Thank Cinnamonkey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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