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Reviewed 10 December 2012

I wanted to like this hotel; giving credit where credit is due, the room was well-lit, spacious and pleasantly painted, and the minibar fridge was very convenient for keeping cold drinks and snacks. WiFi was adequate if a bit weak. Ultimately however this hotel is let down by insufficient and/or inadequate staffing.

Arriving on a Sunday afternoon I had to wait for several minutes before anyone appeared at reception to check me in; the staff all seemed to be in the restaurant finishing up with the lunch crowd. The next morning, after a cold shower (there was no hot water in the tap that day) I went down intending to order some coffee and toast for breakfast. Unfortunately, a single couple seemed to be enough to completely overwhelm the young lady operating the restaurant. Unable to multitask, she performed every step in serving a couple already seated before even asking me what I wanted; then a couple walked in off the street and she began making their breakfast before my coffee was even ready. By now I'd been sitting there for over 15 minutes so I told her to keep the coffee and walked to another hotel across the street for breakfast. Others must have had better luck because that night at supper it certainly *sounded* full, noise from the restaurant wafted up the stairs till after 10pm.

I was in and out several times on Monday and never once saw anyone behind the reception desk, so I kept my room key in my pocket as I would have felt unsafe leaving it at an unattended desk. Tuesday when I was ready to check out things descended into farce. The young man behind the desk printed me an invoice for 1 night instead of two, then attempted to remedy this by simply printing a second one with the same invoice number; I pointed out that my company's accounts department would not accept this but by then he'd run out of paper, so I had to wait while he rummaged through drawers, cupboards etc in search of additional blank A4 sheets.

Whether you're in Almendralejo for business or tourism there are better options.

  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dominus_matthaeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile
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Stayed: June 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile
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Stayed: March 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile
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Stayed: October 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017
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Room Tip: Esto no es hotel de 3*. Pensión u hostal. No lo recomiendo
  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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