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1 - 6 of 84 reviews
Reviewed 3 October 2016

We stayed at this hotel for two nights with our children (ages 3 and 7). The hotel is in an industrial area and there is not much around. There is a large Carrefour across the street, so that was nice as we were on a long road trip and could pick up a few things. Our room was a triple and it was large and clean, but very dated. I would not call this a four star hotel. Hallways and common areas had the smell of smoke and things were probably once quite lovely, but they just look a bit tired now. Staff was very friendly and helpful. Free parking outside. Pool area was indoors and the kids liked it a lot. The gym had lots of broken equipment, unfortunately. I used what was working and it was fine. The hotel was a good price, so I can't really fault it too much. If you are stopping for a night or two it will suit your needs. If you are staying for a holiday I would encourage you to keep looking for another hotel.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank CTS80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinadOr_Vacaciones, Director de Relaciones con Clientes at Hotel Vila-real Palace, responded to this reviewResponded 5 October 2016

Thanks a lot for staying in one of our two hotels in Vila-Real and share your remarks about your stay. It is a functional hotel, very well located, as you said, just in front of La Plana commercial centre; with varied services, such as cinemas, restaurants, cafeterias, shops... Besides, our guests have free Access to the spa, sauna, gym and heated pool. Thanks a lot as well for your words for our professional and kind staff, and about our rooms: clean, wide and comfortable. All our facilities are cleaned and maintained conitnously but we appreciate that you let us know your suggestions. Best regards,

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Reviewed 2 August 2016 via mobile

We stayed for one night only, but the experience was great. The gym is awesome with different equipment and later on you can access spa for free, which includes sauna, indoor pool and Jacuzzi. The hotel is quiet old but in very good condition. Thanks to its "antiguety" the rooms are rather big comparing with many modern hotels. Everything was clean and correct.

Date of stay: July 2016
Trip type: Travelled as a couple
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2015

Based here for a 3 night business trip. The hotel is situated in an industrial area of Vila-real and is clean and the rooms of a good size but unexciting. The air conditioning was not working and the noise and pollution from the open window did not make for particularly comfortable nights. The rooms are dated and fairly spartan, not even a picture on the walls, but they had all the basic amenities and the bed was comfortable but the pillows awful. The bathroom was extremely clean and there was a Jacuzzi bath! Free Wifi was available but not always reliable.There was a reasonable choice for breakfast and the all the staff were helpful and very friendly. Very little in the way of nearby restaurants or bars.

Date of stay: October 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinadOr_Vacaciones, Gerente at Hotel Vila-real Palace, responded to this reviewResponded 26 October 2015

Thank you for staying in one of our 2 urban hotels in Vila-Real and share your positive words about cleanliness, comfort and the friendly treatment received by our staff.
This hotel is specialised in the business, sports and corporate events and its facilities are equipped for meetings, events, conventions, massage rooms, spa area, gym…
If you found any failure or damage it would be enough with advising the reception staff and our maintenance team had fixed it up as soon as possible. Regarding the pillow, you could have asked for one that suits better with your needs.
Vila-Real Palace has 77 rooms and luxury suites, all with excellent taste and quality standards. We consider that rooms are nice, modern and equipped with all what you need such WIFI network, hair dryer, magnifying mirror, safe box, telephone, TV, minibar or air conditioner.
Besides, it is located in a privileged area in Vila-real, close to the “Villarreal CF Sports City” and in front of La Plana Shopping Center with services such as cinema, cafés or shops. Thanks and regards.

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Reviewed 11 November 2013

Clean hotel in a commercial area. The double bed is relatively small in a large room with a good and clean bathroom. The air conditioning seems to be not working even the ventilation which force to open the windows and then suffer the noise of the traffic.

Date of stay: November 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roro-de-Bab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarinadOr_Vacaciones, Gerente at Hotel Vila-real Palace, responded to this reviewResponded 14 November 2013
Google Translation

Muchas gracias por tu valoración sobre la limpieza del Hotel. Tenemos un magnífico equipo de limpieza, que trabaja continuamente para que tanto las habitaciones, como el hotel, estén siempre en las mejores condiciones y al gusto de nuestros clientes. Además todo es revisado diariamente con estrictos controles de calidad.
Respecto a la cama, está es de 1,35m x 1,90m, es un tamaño estándar y consideramos que es adecuado para las camas dobles.
Respecto al problema del aire acondicionado, deberías haberlo comunicado en recepción, y el personal de mantenimiento lo hubiera resuelto en menos de hora y media. Si no, se te hubiera cambiado de habitación inmediatamente.
Esperamos que vuelvas a alojarte con nosotros. Ha sido un placer tenerte en nuestras instalaciones.

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Reviewed 9 November 2011

I visited the hotel as a part of a football trip to watch the magnificent Manchester City V's Villareal. The hotel is a large modern 4 star business hotel, the rooms are large and well equiped, fully air conditioned, so no complaints and reasonably priced.

Breakfast was included and again was very good with excellent service.

HOT TIP - If you want a night out or are visiting for football - Do not stay in Villareal, it is a ghost town, the town closed down at 9 pm, very few resaurants and bars.

Room tip: Mmmm, not much of view either way, large Carrefour supermarket or Opel dealer in the other direction!
Date of stay: November 2011
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank lee1pen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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