My daughter went to this hotel. Not a good experience..the unattended entrance was around a dark lonely corner with no lighting the first few days. Rooms basic. Shower head broke after a few days & they were too scared to ask after other experiences where the staff were not keen to help. They were however offered a different room but they only had 2 days left so decided not to move.
The toilet became blocked one night & the very rude night guard firstly refused to help until the next day. He eventually came up to have a look with his plunger & commented in Spanish using the F word equivalent & adding..'what have you done?' I think he was called Juan.. great customer service eh? The girl on Reception was helpful when my daughter fell ill & had to find a pharmacy. Thank goodness my daughter speaks Spanish. The whole place needs a make-over..so depressing.Never again.More
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