Stayed here for a family get together and I think this is a beautiful old world hotel. Our rooms were spotless and very comfortable beds . Breakfast was excellent plenty of food and coffee top ups
My only complaint would be that the receptionist/ manager ( unsure exactly) was quite unfriendly, a blonde lady in black, she seemed to be in mamangememt msybe ? Anyway when checking out I barely got a thank you and I observed her speaking in quite a snippy tone to My family member telling them they were at the wrong bar, I understand maybe she was tired but really that kind of attitude is awful , I would not tolerate it in My own work place and it got to me if am honest . There is a way to speak to people I would imagine it's basic hospitality training, I think she just needs to put a little more thought into her approach to paying guests
I would have given 5 stars only for negative experience with that one staff member
Rest of staff were great
Otherwise I love this hotel , it is a very special place in a beautiful setting and will certainly be back