The location is amazing if you have your own car (otherwise very isolated). The views are stunning - out to Rangitoto, over Auckland City, over the Waitakere's.
We attended a wedding (great setting) and the catering was delicious. Service was great and prompt. Breakfast was delicious, with lot's of choice.
The rating reflects the fact that we got no sleep till after 2.30am because the staff cleared the room up and then set up for another wedding the next day until 2am. Our bedroom was underneath!!! If you are planning to stay the night, I would check if there is an event on during your stay. The noise travels through the building and I am sure we were not the only guests to have experienced being kept awake.
Our room was also next to the laundry which was noisy during the day from the machines and the staff. I would recommend asking for a room on the top floor, away from the dining and function rooms.
All staff were friendly apart from one member who was very rude at 2am when we asked if they could stop making a noise. We did complain in the morning, and did receive a discount, but it was still an expensive room at the discounted price.
The room was large, the shower was great, bed comfy but there was a mouldy smell which was unpleasant and not expected given the price bracket.
- Official Description (provided by the hotel):
- Enjoy the heart of luxury at Auckland’s Waitakere Estate and retreat to the peaceful surroundings and breathtaking scenery of the native rainforest, only thirty minutes from Auckland. Escape the everyday and experience the magic of this spectacular rainforest retreat, featuring sweeping views that overlook the lush forest and native bush, on to Auckland and the Hauraki Gulf. Great in every season, Heritage Collection Waitakere Estate offers luxury accommodation and premier facilities within easy reach of the city. We have something for everyone, whether it’s relaxing amidst our beautiful grounds and gardens, exploring the magnificent open spaces of the Waitakere Ranges, or tempting yourself with a superb meal or high tea at our stylish restaurant. No matter your agenda or interests, our friendly welcoming staff will delight and indulge you, ensuring that your holiday is a truly authentic New Zealand Experience. Book today and immerse yourself in this elegant rain forest setting. ... more less
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- Also Known As:
- Auckland`s Waitakere Estate Hotel Waiatarua