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Reviews (2,372)
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All reviewsbusiness suitebusiness classbeautiful hotelcity centreorangerie barmini barradisson blu stfamily roomwould highly recommend this hotelfull irishfollowing morningdublin airporthelensucdweddingirelandtalavera
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Reviewed 17 February 2018

The staff I interacted with was friendly and helpful throughout and my room was clean, warm and comfortable. The breakfast offered a wide range of choices with whom I was very satisfied. I would improve the cappucchino ( it was more like a milk coffee, no foam) and very important THE WIFI (!) The connection was more than poor and really hindered me with my work since I was there on a business trip.
For families, couples and weekenders highly recommended! :)

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank potatoreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluStHelens, Guest Relations Manager at Radisson Blu St. Helen's Hotel, Dublin, responded to this reviewResponded 24 February 2018

potatoreviews, Thank you so much for taking the time to share your review following your stay with us at the start of this month. It was so pleasing to read that you enjoyed our Super Breakfast Buffet and the team. In regards to WiFi, I am very pleased to share that our WiFi system will be up and running by the end of next week!
We hope that our hotel and the new WiFi will entice you back and enjoy another stay at Radisson Blu St. Helen's.
Warmest Regards,
Ashleigh Carton
Guest Relations Manager

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Reviewed 16 February 2018 via mobile

Very nice hotel with a great view of greenery. Has a bus stop in front of it to take you to down town in just 15 mins.

Very friendly and professional staff specially Pamela every single morning in the breakfast area.

Stayed: February 2018, travelled on business
2  Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluStHelens, Guest Relations Manager at Radisson Blu St. Helen's Hotel, Dublin, responded to this reviewResponded 24 February 2018

Ahmed A, Thank you so much for taking the time to share such a wonderful feedback following your recent stay at the Radisson Blu St. Helen's. We are thrilled to see 5 stars and also your kind comments about our team with a special mention of Pamela! She will be delighted that she made your mornings that little bit more special.
Thank you again for the lovely feedback Ahmed and we hope that you will come and see us again very soon.
Warmest Regards,
Ashleigh Carton
Guest Relations Manager

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Reviewed 13 February 2018 via mobile

Visited the bar for lunch. Service was appalling - extremely inattentive. We both Ordered crab cakes, and recognising that they were down on the menu as a light bite priced st €10.50, we also ordered each a side of chips. When the crab cakes arrived, it transpired that it was in fact one minuscule crab cake. The bill came to 29€ (to also include one sparkling water) and, for that, each of us essentially had chips for lunch

Terrible service too - slow and inattentive. The waitress prioritised arranging olives over taking orders.

Stayed: February 2018, travelled as a couple
1  Thank delilah86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluStHelens, Guest Relations Manager at Radisson Blu St. Helen's Hotel, Dublin, responded to this reviewResponded 14 February 2018

delilah86, Thank you so much for choosing to visit our Orangerie bar at the Radisson Blu St. Helen's Hotel. I am sorry to hear about your experience during lunch and I have passed your comments on to our bar manager and executive head chef so that they can be investigated further. I would ask that you contact me directly so that I can get some further information.
Your feedback in very valuable and we really appreciate you bringing this to our attention, I look forward to hearing from you soon.
Warmest Regards,
Ashleigh Carton
Guest Relations Manager
ashleigh.carton@radissonblu.com

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Reviewed 13 February 2018

Excellent venue for a wedding, All staff we encountered during our stay from the wedding planning team through to the reception, bar & restaurant were very helpful & welcoming & nothing was too much trouble.

Stayed: February 2018, travelled with family
1  Thank Hinton123166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluStHelens, Guest Relations Manager at Radisson Blu St. Helen's Hotel, Dublin, responded to this reviewResponded 14 February 2018

Hinton123166, Thank you so much for taking the time to share such a wonderful review following your sons's wedding at Radisson Blu St. Helen's. We love weddings and it is a pleasure to see that shine through on the day!
We hope to have the pleasure of having you come and stay again when your travels take you back to Dublin!
Warmest Regards,
Ashleigh and all of the team at Radisson Blu St. Helen's Hotel

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Reviewed 7 February 2018

Visiting the Radisson Blu St Helen`s Hotel for the first time was a very enjoyable experience. The staff were excellent, the room was very well appointed with various items that you could or would use. The gardens looked very nice and come Spring and Summer they will be beautiful. The different dining options at the Hotel were well used, we enjoyed in the Orangie Lounge beside the fireplace and the lovely lady who was from Mauritius ran the catering side and ensured that all customers were looked after. 5 star treatment at this Hotel. Will definitely be returning later this year. Breakfast gives you an option of the garden room or the breakfast room, either or 1st class.

Room Tip: Try and get a room overlooking the gardens or the fountain.
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Alex1645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonBluStHelens, Guest Relations Manager at Radisson Blu St. Helen's Hotel, Dublin, responded to this reviewResponded 14 February 2018

Alex1645, Thank you so much for choosing to stay with us at the Radisson Blu St. Helen's Hotel and also for taking the time to share your wonderful feedback with the TripAdvisor community.
It was a pleasure to read that you first St. Helen's experience was wonderful from check in to check out with particular mention of our Orangerie bar and the amazing, Shameerah, one of our bar supervisors. I very much look forward to sharing your kind words with her and the entire team at St. Helen's.
We do look forward to the pleasure of having you come and stay again very soon, it would be fantastic to have you back.
Warmest Regards,
Ashleigh Carton
Guest Relations Manager

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