My friend and I stayed here in February 2012 on our annual 'ladies only leave the husband's at home' break. We had booked a special deal, and a spa treatment each. We arrived on a beautiful sunny day, and were met in the car park by a very helpful member of staff called Andy. We had booked the disability room (room 10) as I am a wheelchair/stick user.
The room was wheelchair friendly to a point (it would have been a tight squeeze if I was in my wheelchair all the time) with a wheel in wet room, complete with shower seat. It all looked fine. However, when the time came for me to have a shower, I was unable to reach the shower head to lower it into the position needed to use the shower seat. My friend tried and she could only just reach it on tip toe. There was only one other position for it half way down the riser bar. It would have been much better were the shower to have been of the sliding kind where you can position it anywhere along the riser rail. However, undaunted, I carried on with my shower. When I had finished, the bathroom was full of steam and the floor was wet through everywhere. The only clear place was the centre of the mirror which was one of those with a pad in the centre to keep the mirror clear. The bathroom fan wasn't working at all (we tried the tissue test and the tissue never stayed up to the fan proving it wasn't working). All this meant that when we were ready to go and eat, I couldn't go back in to the bathroom for fear of slipping (I had already slipped once) on the floor, so I had to use the disabled toilet on the way to reception. The floor was still wet through a couple of hours later when we got back, and we had to dry it with a towel. This happened every time we had a shower.
We could only use half the built in wardrobe as we couldn't get the other door to open very well, but it wasn't a problem as we were only there for 2 nights. If I had been staying there on my own however, I would have been unable to use the wardrobe at all as the rail was too high for me to reach in a wheelchair. There were no tissues in the room which we really missed for cleaning glasses, blotting lipstick etc. etc.
The food was excellent in both the burlington & the brasserie, especially the brasserie. The staff were helpful and informative.
The next BIG disappointment was the spa across the road. There is a booklet all about the spa in the room, detailing opening times, facilities, treatments etc. We read it through and went over the road for a swim. What a nightmare. It is not wheelchair accessible from the reception. The ladies changing is up 2 flights of stairs. There is no hoist into the pool. What really annoyed me was that there was NO MENTION in the spa booklet that disabled wheelchair guests would not be able to use the facilities if they couldn't climb stairs. I was able with difficulty, to get up the stairs only to find all the cubicles were full and we were told to use the 'ladies' at the end. This was just a little bigger than a broom cupboard, and when we were trying to get changed, people kept coming in and knocking into us. Once in the pool, the water was lovely & warm. There were a lot of children in the pool, but we did go in the hours where children were allowed. We didn't use the pool again after that first time at it was too much hassle. We did have our spa treatments, as the treatment rooms were on the ground floor, and they were wonderful, and the therapists lovely,
On the whole, we both came away feeling disappointed, which was a shame as the setting of the hotel, food and staff were brilliant.
- Official Description (provided by the hotel):
- Set within 30,000 acres of land on the Bolton Abbey Estate, this impressive 4-star country house hotel boasts an award-winning restaurant, an adult-only spa, a gym and an indoor pool. Skipton is just 5.8 miles away and Harrogate is 16.2 miles away. Each elegant room has a spacious seating area and a flat-screen TV with a DVD player ans satellite channels. All rooms offer different views of The Dales, River Wharfe and Italian Garden, and all rooms feature a luxury bathroom. Situated in the very heart of the Yorkshire Dales, The Devonshire Arms Hotel has a luxurious spa featuring a sauna, steam room, swimming pool and whirlpool. A range of treatments and massages are available and the property also has outdoor tennis courts. Clay pigeon shooting, fly-fishing, and falconry displays are all possible within the Bolton Abbey Estate. The award-winning Burlington Restaurant offers a seasonal menu using the finest local produce. Guests can enjoy the ever-popular afternoon tea, and there is also a lounge bar. The Brasserie offers guests a more modern gastro-menu featuring some of Yorkshire's favourite dishes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Agoda so you can book your The Devonshire Arms Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Devonshire Arms Country House Hotel And Spa
- The Devonshire Arms Country House Hotel Bolton Abbey
- Devonshire Arms Country Skipton
- Devonshire Arms Country Hotel