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“Going back next year!” 4 of 5 bubbles
Review of Aparthotel Duva & Spa

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Aparthotel Duva & Spa
Ranked #16 of 32 Hotels in Port de Pollenca
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Going back next year!”
4 of 5 bubbles Reviewed 3 December 2011

Rooms are basic but clean with separate bedroom and bathroom and the added advantage of a kitchen. We were on the ground floor so had a patio and garden which was great.
Always good choice for food for adults and children.
Pool area was nice, the pool is very deep though - cant stand up in it so need to be very careful if not a string swimmer or have kids.
Entertainment with Matt & Jenny was excellent for children and for adults!
About a 10-15 minute walk to the beach but they had a free bus for all inclusive. Bike hire was useful, we rode into Pollensa town which was lovely.
I went with my 2 friends and my 9 year old son, we had a lovely relaxing holiday and my son had plenty to do. The spa was a lovely added bonus for us!
Most of the staff were very friendly.
Would recommend going, we've booked again for next year!

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank AVB80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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687 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
CO. DOWN
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 6 November 2011

My family and I had a wonderful week at the Duva Hotel. We stayed in a great 2 bedroom apartment which was very clean and spacious having upgraded from a one bedroom apartment. The staff in this hotel are really friendly and helpful and will go out of their way to help you. The food was self-service with an excellent selection for all ages, The spa was really relaxing and spotlessly clean. Puerto Pollensa is 15 minutes walk and there is a supermarket 10 minutes walk from hotel ( Eroski supermarket).
This hotel is very highly recommended and we hope to return again.
Once again thank you to the wonderful staff... you could teach other hotels a thing or two about customer service!!!!!

Room Tip: Rooms overlooking tennis court have great view of mountians and would be quiet.
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank PISCESCo_Down
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 November 2011

Booked this hotel last minute for a weeks holiday last year, and to be honest I was not all that impressed.
It was a bit out of the way for any kind of main area, so you had to get a taxi into puerto pollenca, where there are some nice restaurants, although a bit pricey.

The hotel itself was quite dated, the beds were also really uncomfortable, we travelled as a family and we were disappointed because this hotel seemed to attract more of an elderly couple type market.

The staff were lovely though, and not to completely discredit this hotel it did have a certain charm, it just needed moving into the 21st century a bit.

  • Stayed December 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lanzarotechick1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bnnlcs, Manager at Aparthotel Duva & Spa, responded to this review, 4 November 2011
From Aparthotel Duva & Spa we respect your opinion and comments and we will do our best effort improving all our services and accommodation. We only are dissapointed with your review, when you say that your stay was in December 2010 and had been closed down for end of season 2nd November 2010. Thanks. Commercial Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kerry. ireland
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 1 November 2011

we booked this hotel online specifically because it had an indoor pool & we were going off-season & were we glad we did as it rained for 7 of the 10 days we were there !! Having said that we thoroughly enjoyed our stay. After driving in the rain & the dark from the airport we were made to feel very welcome by the staff. We had a fine big 2 bedroom apartment with a little terrace facing the mountain from where we could see the cows with their bells around their neck. The children were mesmerised !! The food in the hotel was outstanding & we also ate out in Puerto Pollensa itself. The pool & spa area are fabulous. It was a short walk into Puerto Pollensa which is gorgeous. There is a big supermarket on the way into town as well which was well stocked. would highly recommend this hotel & go back there again if going to Mallorca.

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank catriona_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 October 2011

We booked the Duva a few months ago and then found out off a friend that he goes there at least 3 times a year, every year! We now know why!

Right from the start the hotel staff were really accommodating and after a quick email to them, they gave us a fantastic pool view room.

The food was outstanding and probably the best we have had in all the 4star all inclusive resorts we have stayed at.

The entertainers, Jennie and Matt were fantastic and kept the children and adults entertained all week even though it was end of season.

The rooms were lovely and roomy and you can seperate the lounge from the bedroom and bathroom for an extra bit of privacy. My only comment would be it would be beneficial if you could reach the balcony from the bedroom.

The hotel is a 20 minute walk from the centre but a taxi can be booked at reception and will be there within 2 minutes are the bus stop is just round the corner. Pollenca itself is a lovely harbour with lovely restaurants and bars.

All in all we have had a fantastic holiday in this hotel and we would definately go again!! Many people who we got talking to around the pool go year after year and one family has been 3 times since August!! Definately recommend it.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank AlwaysWright07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Duva & Spa

Property: Aparthotel Duva & Spa
Address: Carretera Palma a Pto. Pollenca Km. 58, 07470 Port de Pollenca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Port de Pollenca
#14 Family Hotel in Port de Pollenca
#19 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): €
Hotel Class:3 star — Aparthotel Duva & Spa 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Aparthotel Duva Convention & Spa Center is located in the town of Puerto Pollensa in Majorca. The sandy beach with shallow waters and clean sands is under a mile away from the Duva Pollensa Aparthotel. Puerto Pollensa, which has plenty of shops, boutiques, cafes, bars, restaurants and places for a great nightlife is only 850 metres from the complex. The Duva Aparthotel offers a chilled out atmosphere, which is ideal for those looking for a relaxing break from the hustle and bustle of home life. Cyclist 4 Star complex with security, repair, storage and bike cleaning facilities, washing machine & drier. Professional bike hiring. Cycling & routing backup services & Cycle excursions. Training camps 7 & 14 days. As a complement of our facilities services, we offer you the opportunity succeed in the organization of your own important events. 3 Multifunctional rooms endowed with the most advanced technology and in one of the best evironment of the north side of Majorca. Open from February till November, Come and Enjoy!!! ... more   less 
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Also Known As:
Aparthotel Duva Hotel Port De Pollenca
Aparthotel Duva And Spa
Hotel Aparthotel Duva
Aparthotel Duva & Spa Majorca/Port De Pollenca

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