Made arrangements for the time over the phone. Very helpful. The room was ready when we got there. It was clean with microwave and frig. We were happy for that because being there for a week it helped. The only thing that was a little troubling was the fact we had to work with the girl at the restaurant for any questions. Otherwise it was a very pleasant time,We were attending campmeeting at the camp grounds and it was very convenient. I would stay there again.