We stayed in the Busena over Lunar New Years holidays, with many other Korean and Chinese/Taiwanese visitors. The Busena appears to be one of several "Terrace" brand hotels with shared facilities such as a golf course.
Our reception was very good. After we got out from our taxi, our bags were taken care of and we were led to the sofa sitting area where a receptionist checked us in. I remember she kneeled on the floor when talking to us so that she never gazed down on us. The Japanese culture of service can sometimes be overwhelming both in a good and bad sense. In this case, we felt very attended to. Check in was a bit of a hassle because of the language barrier involved. As many other reviewers have noted, even at a top tier hotel, there is bound to be a language barrier with most staff speaking very rudimentary English. That is less a reflection of the hotel and more a reflecting of English proficiency in Okinawa or Japan as a whole.
We received ocean-view rooms with an additional bed for a total of 3 beds. The TV was fine, as was the refrigerator. Most of the furniture in the room was acceptable but there was a lack of storage areas - drawers for our clothes. Every day we received a fresh change of two types of robes for each guest. We also received an abundant basket of bathroom amenities - shaving foam, razor, toothbrush, bath towels - which were replenished every day. The beds are a bit on the tough side.
There is no desk in the room and also WIFI was VERY spotty. I think I racked up a lot using cellular data charges.
We did not have a chance to use a lot of the hotel's offering in terms of activities. We did use the indoor pool (which was fine) as well as the sauna facilities (immaculate, again, fine). I am glad we arranged to have a Korean-speaking tour guide, as trying to arrange anything through the concierge would have been daunting given the language barrier.
The food at the hotel was great. Breakfast at the "La Tida" buffer restaurant was very good, a great diversity of offerings, with different omelette fillings each day. We also ate at Ma Ha E, the Japanese restaurant on two occasions and loved it. The pork shabu shabu was really good.
We came during an off-peak time so many of the facilities were not open. We did make it to the underwater observatory which was a good distraction for all of 15 minutes. The beach looked inviting but it was too cold. If I make it back here, I would try to come when it is warmer. It would be a good summer beach hotel.
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- Also Known As:
- Busena Terrace Beach Hotel Nago
- Busena Terrace Beach Nago
- The Busena Terrace Okinawa Prefecture, Japan - Nago