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“One of the Best in Okinawa”
Review of The Busena Terrace

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The Busena Terrace
Ranked #3 of 23 Hotels / Ryokan in Nago
Certificate of Excellence
Reviewed 10 February 2016

We stayed in the Busena over Lunar New Years holidays, with many other Korean and Chinese/Taiwanese visitors. The Busena appears to be one of several "Terrace" brand hotels with shared facilities such as a golf course.

Our reception was very good. After we got out from our taxi, our bags were taken care of and we were led to the sofa sitting area where a receptionist checked us in. I remember she kneeled on the floor when talking to us so that she never gazed down on us. The Japanese culture of service can sometimes be overwhelming both in a good and bad sense. In this case, we felt very attended to. Check in was a bit of a hassle because of the language barrier involved. As many other reviewers have noted, even at a top tier hotel, there is bound to be a language barrier with most staff speaking very rudimentary English. That is less a reflection of the hotel and more a reflecting of English proficiency in Okinawa or Japan as a whole.

We received ocean-view rooms with an additional bed for a total of 3 beds. The TV was fine, as was the refrigerator. Most of the furniture in the room was acceptable but there was a lack of storage areas - drawers for our clothes. Every day we received a fresh change of two types of robes for each guest. We also received an abundant basket of bathroom amenities - shaving foam, razor, toothbrush, bath towels - which were replenished every day. The beds are a bit on the tough side.

There is no desk in the room and also WIFI was VERY spotty. I think I racked up a lot using cellular data charges.

We did not have a chance to use a lot of the hotel's offering in terms of activities. We did use the indoor pool (which was fine) as well as the sauna facilities (immaculate, again, fine). I am glad we arranged to have a Korean-speaking tour guide, as trying to arrange anything through the concierge would have been daunting given the language barrier.

The food at the hotel was great. Breakfast at the "La Tida" buffer restaurant was very good, a great diversity of offerings, with different omelette fillings each day. We also ate at Ma Ha E, the Japanese restaurant on two occasions and loved it. The pork shabu shabu was really good.

We came during an off-peak time so many of the facilities were not open. We did make it to the underwater observatory which was a good distraction for all of 15 minutes. The beach looked inviting but it was too cold. If I make it back here, I would try to come when it is warmer. It would be a good summer beach hotel.

Room Tip: Ocean view rooms are worth it. WIFI is spotty.
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  • Stayed: February 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Mohammedyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 January 2016

This resort feels a class apart from the rest in Okinawa. Not to say it is one of the best resorts I've been to, but probably one of the best around Okinawa. It is way overpriced, but that is also to be expected in Japan. The rooms were well appointed albeit on the small size. Bed was very comfortable. The balcony concerned me a bit as I felt my 2 year old could probably fit through the bars.
The breakfast buffet was good with plenty of choice. Staff courteous.
We booked a glass bottom boat for a tour since snorkeling/diving with a little one is impossible. It was nice, nothing extraordinary. There was a dive center by the water as well. By the color of the ocean and the little we saw on the boat, I would imagine the diving to be pretty good.
The beach was beautiful, but not being used by anybody. Might have to do with the "seasonal" closing and opening of beaches in Japan. Normally, the swim season starts in July, even if the temps soar past 30C by May. The pools were good, on 2 levels, with a small waterslide for the kids.
The hotel also has a very nice boutique with interesting beachwear brands from Spain, France, Italy and America. I actually found some nice items which fit well and were designed not just for tiny Japanese bodies.
All in all a very nice resort and worth your while if you have the money to spend, and no time to hop on a plane to Thailand, Malaysia, Bali, the Maldives or Australia. The resort does not compare to what can be found at those locations.

  • Stayed: June 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Maud V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2015

Far from busy city of Naha, Okinawa (about 90 minutes drive), it is located by the beach, a sprawling property. It immediately reminded me of my favourite hotel in Goa, the Cidade. The lobby is open ( no security checks) with ceiling fans circling leisurely, telling you to relax, no hurry - you have come to the place to just enjoy in a languid manner. You are promptly given a room, an old fashion single key after a tangy welcome drink( no duplicate key, what a pity!), taken to the room and left to yourself. The rooms are a little dated but not at all disappointing. Only we were not told that our room was in smoking section ( no sign anywhere) and realised on 4th evening when the next room occupation started on the butt like a chimney and our room became a tobacco factory. We went down and talked to the front desk people. They were very apologetic and helpful in handing over a key of another room to sleep at night, with no extra charge. But, we did not go there as the chimney went to sleep and the odour in the room bearable.
With a number of restaurants within the property, one can get Japanese, Chinese and Italian food. Breakfast at second level was great. There was one for Japanese breakfast too. We loved the Maroad mezzanine restaurant for afternoon tea; one gets treated like royalty. Please remember, you are on a holiday, not for shopping - so, do not complain. Explore the property, go walking at the beach and outside, swim and just sit on theose cushy chairs and let the time tick by slowly.

Stayed: October 2015
Thank basaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

Husband was facilitating a 120 person conference and I was assisting him at the Bankoku Shinryokan Conference center 3 minutes walk at the end of the cove.

Cathedral ceilings at lobby with an ocean view, 3 pools, one indoor, finess center, yoga room, spa services, eight restaurants, golf carts to conference center were fabulous. Lobby is on 4th floor, restaurants and pools below and rooms above 5-12. Cottages available but I did not look at them.
Pros: Rooms were spacious and each one had a live orchid on marble table as you open the door to our corner room with balcony to ocean view in a standard room. We had King twin bed and full bath with enclosed separate shower, Japanese spray to clean and dry toilet, scented bath salts, thick towels, hair dryer, all the toiletries, tv, frig, hot pot, tea & coffee, complimentary daily bottled water and daily cleaning and a butler. The Tiara Cafe on 2fl. with buffet was always busy with lots of families with small children, but since I ate there for three breakfasts, my first lunch, and one dinner, I have to say it has plenty of variety and has lots to offer for both asian and western fare. The opening cocktail buffet feast in one of four bars had fresh sashimi, the salad had the Okinawa famous tiny popping seaweed, and sliced rare roasted beef, along with fish, chicken, pork dishes, beef dishes, udon noodles chef, fried rice etc. Lovely sweet potato tarts, cakes and even french puddings were on offer. Lovely fresh dark breads and french croissants, every thing you might expect was on offer including omelets to order and silver dollar pancakes, cereal and musli with yogurt and fresh and dried fruits for breakfast and more (salad, curry, rice, tofu, cheese, spaghetti, etc.). Coffee, tea and water served at the table!
Cons: G7 was in 2000 and room had signs of wood wear in bathroom, but had lots of hot hot water and internet even worked intermittently on our far quiet corner of the building. Fortunately there are two elevators on each floor so the "Oh sorry no XL beach bathrobe" meant I could sneak over to the indoor pool without walking thru the lobby with my too small bathrobe. "Oh sorry, no iron at this time,"was never follow up. And unclear mix up with roundtrip taxi booked for 4 hours at 6,000 turned into 16,000 with concierge to Churaumi Aquarium visit was unpleasant surprise at end. We paid it, but never again. Carry your international driver's permit and rent a car! Live and learn. But don't miss this chance to see three whale sharks and huge manta rays. It was worth the effort and the cost if you only have three nights and four days and three of those days you are working!

That said, This is a posh hotel, beautiful furnishings, great room layout. The views are spectacular of the bay. You can walk to three different beaches, but one is private, ours! If you book three nights luxury there are lots of pluses like a free banana boat rides, free buffet breakfast and one dinner. What a great beach hotel which feels like the tropics, but everything works like in Japan!

  • Stayed: October 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank joyfulicai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2015 via mobile

Beautiful private beach, awesome surroundings and various activities. Best place for everyone, especially for family with young kid.

It was extraordinarily rejuvenating time. I will definitely stay at Busena Terrace if I can visit Okinawa again.

Stayed: September 2015, travelled with family
Thank Pandanim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Busena Terrace

Address: 1808 Kise, Nago 905-0026, Okinawa Prefecture
Phone Number:
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Nago
#1 On the Beach Hotel in Nago
#3 Luxury Hotel in Nago
#4 Romantic Hotel in Nago
Price Range: €188 - €749 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Busena Terrace 4.5*
Number of rooms: 410
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Also Known As:
Busena Terrace Beach Hotel Nago
Busena Terrace Beach Nago
The Busena Terrace Okinawa Prefecture, Japan - Nago

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