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Reviewed 17 February 2017

We had eight adults and nine children. First of all, there was a table with two benches for dining. There was not enough room for everyone to sit at the table. Luckily we brought a chair and booster for the youngest one. The living room also did not have enough seating. Two couches and a chair. Since the eating area had no chairs you could not pull up a chair. The living area was on the top floor. The two bedroom floors were underneath. The sleeping area was actually too warm for sleeping and the upstairs was freezing. We were so cold. There was only enough hot water for two showers. Then you had to wait. We enjoy being together as a whole family so we made the best of it but it was not worth the money.

Room tip: This is a chalet, house.
Date of stay: February 2017
Trip type: Travelled with family
3  Thank Connie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denischalets, Owner at Tyrolean Village Resort at Blue Mountain, responded to this reviewResponded 13 March 2017

Thank you for taking the time to write a review. We are sorry you did not enjoy your stay. Our chalets are designed especially for large groups where you can all stay together in one big chalet. As you stated there were 17 people in your group, we have tried our best to make sure everyone can enjoy the dining area and living room area at the same time by having these huge dining room tables with 2 benches that will sit 14 + people and living rooms with 2 couches, chair and the hearth of the fireplace which will sit 10-14 people. Most of our guests find that they have enough space to enjoy their stay and understand that it may be difficult to sit their whole group (17 people) comfortably at once for dinner or in the living room with the fireplace. The chalet does have a 2nd rec room downstairs with ping pong table and bar area which also helps sometimes to separate the kids and adults and make things more comfortable for the larger groups.

The chalet is heated by a gas furnace, this issue with the heat distribution could easily have been addressed by calling our 24 hour service, we could have come down to the chalet and adjusted some of the heat vents in the bedrooms which would have reduced the heat. The vents are simple to adjust and most clients do it themselves to get the temperature they desire.

When guests check in we give them a 24 hour service telephone number and it is displayed in the chalet, we encourage guests to call us if they have any questions or need any assistance. I am sure we could have addressed a few of your concerns had you called us, the issue with the heat could have been rectified very quickly.

Sincerely
Denis Martinek
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2017

Tyrolean Village is the perfect lodging option for large groups of friends, acquaintances, coworkers, or family. Memories are made with each stay. The property is managed by great people. They care to make your stay so enjoyable that it won't be your last! Tyrolean Village is your home away from home. It's amazing how life long connections are made through connection to this property. Whether it is winter or summer, there is plenty to do in the area, and life in Tyrolean Village is FUN!

Room tip: Recruit a large group to share lodging expenses. Buy groceries from the local stores and prepare meals in your chalet.
Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Shed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

Stayed in a 20 person chalet with hot tub and sauna, had 17 guests all happy.
Definitely one of the most reasonable options for the area. Staff is friendly, lodgings get the job done. No complaints, highly recommended if you have a big group.

Date of stay: December 2016
Trip type: Travelled with friends
Thank mess194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016

About 30 friends and I rented two neighbouring chalets for a birthday weekend and had a terrific time. The chalets were in great shape and very well outfitted (lots of nice surprises when they had all the kitchen gadgets we forgot to bring!)

But the really wonderful detail was when I called them on the Monday morning to ask if they'd found a pair of glasses I thought I left up there. They were very friendly and searched both chalets - even in the beds and couches - and then called me back to tell me they hadn't found anything, which most places wouldn't have done. I eventually found them in the car, but I wanted everyone reading to know they'll be in good hands with Tyrolean Village!

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2016

We booked chalet # 40R. It is a corner unit with multiple decks and a hot tub. It's exactly what we wanted. Very large property for our dog to run.

The chalet was very clean and was fully stocked with everything you need. Kim and Dennis were great.

We will definitely book again.

Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank kikid330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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