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All reviews white sand beach overlooking the beach sized bed a bit pricey island hopping adults and kids beach towels beach club kayak promo tagaytay playground foods veranda fastfood ref relaxation
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104 - 109 of 1,029 reviews
Reviewed 19 March 2018 via mobile

We booked in this hotel 2nd week of february 2018 for March 22-23,2018 and we booked 3rooms for our family.and this what happen the reservation call us March 19.2018 to inform us that they will re-schedule our booking because they are fully booked “(WTF???!!)” last minute they will tell us that thing?!We are all set and we even got our leave one month before for this event.then this will happen????!!!the hotel itself have the policy of 7days for cancellation.but how about us?!2days you will inform us that our booking is re-sched and you are fully booked!!!!!their company does’nt have any consideration!!!!!”Selfish”!!!we are really disappointed!we will NEVER EVER visit this hotel and NEVER Recommend this to any.Very poor Hotel!!!!!!!!!!!!!!!!Don’t ever ever visit this Hotel.

Stayed: March 2018, travelled with family
8  Thank madz19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We stayed there for 2 nights with my cousin, unfortunately I left disappointed. We arrived in the afternoon and took us 30 minutes just to check in which was surprising. We also booked a reservation online including free breakfast, however when checking in we were informed this was not included and would be extra.

Our room had a nice view however was very dirty. The bathroom floor was dirty (hair on the floor!) and felt neglected. There is no room wifi and is only in the lobby. The rooms really need to be cleaned up and maintained as they were quite dated. No phone to call the lobby either. The hot water in the shower was hit and miss, would go hot then cold with no easy way to control it.

The beach and pool facilities were nice and unfortunately the only highlight of the stay. We ordered breakfast for one morning and were left waiting for 30 minutes. After 20 minutes we had to follow up our meals (I just ordered cereal!) and after another 5-10 minutes they eventually came out. The managers on duty were friendly and helpful but unfortunately the service from the rest of the team was lacking.

Only stay here if the location is important to you. You can book a tricycle to go to Nasugbu from the hotel. The hotel really needs some love and care to the rooms to improve the customer experience.

Stayed: March 2018, travelled solo
7  Thank Jordo111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

Only been here four hours and totally disappointed by this hotel. The wifi only exists in the lobby, the rooms are in a bad need of repair, the room service is crap an and the bar is minimal at best. I are not allowed to bring and food or drinks to this hotel and if you do they will be confiscated by the rude staff. BE WARNED DO NOT STAY HERE!!!!!

The photos on the web sites were obviously taken when the place was new because there is not way it looks like them now. The hotel could do with a complete overhaul. The only redeeming feature is that is on the beach and the bar man Jhun mixes some good gin and tonics

Stayed: March 2018, travelled as a couple
5  Thank Noelhigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

Our office identifies Canyon Cove Hotel and Spa as the venue for our team building. We spent 2 nights and 2 days in this beautiful place in the outskirt of Batangas Province.

I personally like their food from breakfast, lunch, dinner and the two (2) snacks in between. They even provides us with garlands and serves us with cucumber juice as a welcome drink on our first day.

The place was great for rest and recreation. Groups can enjoy the team building facilities, such the pool sites, beach fronts and floaters. I love the beach and the pool. I spent some of my time swimming.

The personnel of the hotel are accommodating and friendly. Just wanted to mention Ms Grace for assisting us and giving us our needs during our stay in Canyon Cove. Also, all the people from the Food and Beverages who assisted us during our stay.

It was a great time spent in Canyon Cove.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JoepepCielos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Bathrooms are clean, relaxing environment and quiet. Beach view is nice and very well maintained. My only comment is when we ordered lunch, the food that we ordered is not available. They shouldve informed us what is not available right away than letting us order the food in the menu and keep us waiting for nothing.

Stayed: March 2018, travelled as a couple
Thank CharityPalisoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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