I was talked into visiting this place by a friend who was on his second trip with me to the location. The day we were supposed to check in we had a problem along the way due to COVID-19 restrictions which made it impossible to arrive.
We had the entire stay paid for and worried per conditions we will waste all the payment. Reservation staff was very nice and understanding and decided to return all the funds.
This is the quality of customer experience I like. I will certainly visit this place once COVID-19 mess is over.