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Reviews (264)
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Traveller rating
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All reviews the location is perfect hotel is great winter holiday very nice stay breakfast and dinner low tatras pools ski spa pros slovakia wellness kids mountains sky cons season
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Reviewed 4 July 2021 via mobile

very bad experience! very expensive food and prepared from semi-finished products. it smelled of oil. I do not recommend. kitchen very expensive. level bad! for the money you pay here, look for another restaurant. fried cheese for the price of 16 € !!!! very bad ..

Date of stay: June 2021
Trip type: Travelled as a couple
Thank XY Y
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 May 2021

The service was amazing! Staff was very nice and food was great! Spa procedures were relaxing and I felt fantastic after. The location is perfect, rooms are very comfortable. Breakfast... well... what can I say. It was absolutely perfect! You have to try pancakes, it's a must. Hike, ski or just sit in a hotel and you will enjoy every minute of it. It was so good that I want to go back and the thought about it has saved me during pandemic.

Room tip: Rooms with balcony and a look to the mountains are nice. You can wake up with the sun.
Date of stay: August 2020
    • Value
    • Rooms
    • Service
Thank almaa815
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 January 2021

Pros: Good location, nice restaurant, price is acceptable. Very good breakfasts. Ski to door.
Cons: Rooms is not new, not enough electrical connectors to power laptop, phones, etc.
Probably I will stay here again next time.

Date of stay: March 2020
Thank aborisov82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomáš Macúch, Marketing at Ski and Wellness Residence Druzba, responded to this reviewResponded 7 May 2021

Hi, thanks for your review. We look forward to welcoming you again.
Have a nice day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2020

Absolute reluctancy to find a way to accommodate their customers satisfaction, where "it's not possible because" seems like for the bolshevik manager a key motto of the success, who deals the customer issue with you like you would be some kind of a student of the summer pioneer camp back in 80`s. The resort itself, including the facilities and comfort of the rooms were in the pretty high standard, unfortunately the customer service was in freezing point way below zero. If your desire is a nostalgic adventure of socialism, this is the real deal, however if you wish an adequate communication, professionalism and above all your satisfaction as a customer during resolving your complaint, I highly recommend some other hotel in the ski resort Jasna, alternatively if you don't wish to waste your time, go right away to Alps.

Date of stay: December 2020
Trip type: Travelled with family
Thank Maykl69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2020 via mobile

The best part is definitely the spa and the staff there! Mrs.Kossuth, Mr.Siegel and the other two gentlemen working in there are very nice, helpful and just have good energy. The food is also great, but the waiters and waitresses are too busy and they do not work systematically. Sometimes we only got asked what we wanna drink when we were about to finish our dinner (as it is “swedish” tables for breakfast and dinner). Anyways, we have not deducted a star for this because the overall experience is very nice. The staff on the reception was helpful, the surrounding environment is amazing. You just put on your shoes, pack your back and go for a hike directly from the hotel. What else can you desire when staying in the mountains?
Great place.

Ps: If you are a couple w/o children be prepared for a lot of them :D not the end of the world, but good to know in advance. For families it is a 10/10 :)

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank Svick15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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